Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Worse service I ever had"
"Very quick and careful"
The two guys who did the move were fantastic. Very quick and careful!
"I hope this was a one off"
I paid and arranged to move purchased good from vendors in NApier to m family in Auckland. The goods were picked up on time but arranging delivery was challenging with no phone calls, no updates etc. The washing machine and dryer were in auckland on Thursday 25 June, I was told it was down for delivery on MOnday 29th. My sons stayed in all day Monday Tuesday and Wednesday but no delivery or contact. I phoned on their behalf many times and was told many stories. At one point the depatcher told me he thought Totaravale was in Manurewa instead of North Shore!! It was finally delivered on Thursday lunchtime. I appreciate that the load would need to be viable to travel so far from the depot but I am really disappointed in the lack of courtesy in keeping us informed and the time wasted waiting.
I have used Conroys to move myself from Auckland to Napier, my son from Auckland to NApier and back again twice and to move clients' goods from work with no mishap - I hope this was a one off.
"I did think the whole process from order to deliver was a bit slow and expensive"
My Name is Chris and I was the one paying for the service from Gisbourne to Auckland. The final Destionation being my own home. Dont call me Julie, that is my untie or the pick up address.lol.
I did think the whole process from order to deliver was a bit slow and expensive.
"Fantastic, hassle free move"
Fantastic, hassle free move, your guys made our move stress free, they were polite and helpful and we would highly recommend them, thanks guys for making our move an easy one
"Conroys exceeded my expectations"
Conroys exceeded my expectations. Excellent Customer Service. Smooth Move and Delivered earlier than expected. I would highly recommend Conroys. Thank you so much. Very happy customer here!
"Competitive pricing with a good crew at both ends"
Competitive pricing with a good crew at both ends, thanks again.
5 Stars
2 Stars
I Did give feed back and was asked to be contacted as this was one of the options. NOthing happened I guess this says it all. You can do as many surveys as you want and file them in the rubbish bin with the rest.
5 Stars
Very good service at both locations
"Elizabeth was fantastic to deal with"
Elizabeth was fantastic to deal with, I never had to follow up. A far superior service than the Australian leg. Thanks!
"I recommend Conroys to all my customers"
I have been using Conroys to deliver my antique furniture all around NZ for several yrs now and find them to be the most reliable and careful carrier for the job , everything is handled with care and blanket wrapped & taped , the staff are poite and very helpful , I recommend Conroys to all my customers .
It took well over 1 month to get my item pciked up and delivered. It finally arrived on Saturday and the marble top was broken. No communication in between/no updates - nothing. Worse service I ever had.