Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"very communicative during the overseas moving process"
"It was a long day and they did a great job"
For management.
We had Jay and Jonny packing for us. Jonny is one lazy guy and you should be very concerned about his productivity and I am glad I was not paying him by the hour. It seemed that every time I saw him, he was having a smoke, checking his phone or just taking a break. While Jay was packing the garden shed Jonny was laying on the floor inside the house checking his phone. Of course he did do some work but not half as much as Jay.
On the flip side, Jay was was awesome both in his work ethic and his communication with me. A big thank you to Jay and the other 2 guys that moved us. It was a long day and they did a great job.
"go the extra mile"
We would highly recommend Conroys as they are very professional & polite & will go the extra mile to make everything run smoothly.
"Unprofessional from the start"
Unprofessional from the start. Poor customer service and apalling packing. Numerous items broken, clothes ripped as high heeled shoes thrown (packing would not be an accurate description) in with delicate evening wear. Fridge freezer arrived with mould++ as no teabags used. LED TV arrived broken, unsurprisingly after being wrapped in only bubble wrap!!! Packers just threw their rubbish into our garden, again no surprise as appeared high/drunk. Was relieved to find that company used to deliver/unpack in the UK were of a different class. We feel Conroys should take pointers from them on how to provide a professional service.
"Packing was first class"
Packing was first class. The team were helpful, friendly and during an extremely unpleasant confrontation with my neighbour, they remained calm, polite and very supportive. I can't sing their praises highly enough.
"The price was excellent"
I would recommend your services again with caveats. We had the most wonderful customer experience in Perth with Vela. The price was excellent. The service was second to none. However we dropped off the items late november and they were not delivered until mid March. The delivery service was also excellent. However I would recommend that if there are to be issues with timing of a delivery that was quoted at 6 weeks and took 15 weeks there should be more feedback. As it was we had to keep calling to see what the problem was. Disappointing given you have hired such personable people, whose contact manners are excellent.
"everything wrapped well"
Efficient admin.
Responsive to special requests, on time for deliveries, everything wrapped well.
"Guys were on time"
Guys were on time, efficient and courteous
"Overall certainly recommended"
Would have given 5 stars if the unloading team was as good as the loading team. No real complaints about the unloading team, very friendly and reasonably competent but no match for the packers and loaders in Christchurch. Overall certainly recommended.
"Took a lot of the stress out"
Took a lot of the stress out of moving. Very friendly staff.
"a real 'can do' attitude"
That driver that you sent was like an angel! He was so calm and never rushed me, just had a real 'can do' attitude. His helpers, different ones at each, end were great too. Thanks!
Well organised company, very communicative during the overseas moving process with updates on progression through customs etc. Some difficulty in getting my small lot (4 boxes) delivered to home because they only deliver according to their timetable and I work full time. I ended up getting delivered to my work and hiring a car to take it home. Minor issue. But I would use them again for sure.