Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others3 Stars
"The two people who came were very nice"
The two people who came were very nice, however, they had issues with the access to the house and this slowed us up considerably. They suggested we should have got a fixed price move instead of an hourly rate as they felt the restricted access more or less doubled the time the move took.
5 stars
"Thank you very much for being such an efficient and caring company"
I am delighted to provide feedback on our removal. For the three days of packing, loading and unoacking, the three different crews were punctual, polite and a delight to have in our houses. I was impressed by their enthusiasm and willingness to go the extra mile. Nothing was too much trouble. There were no breakages ( except for one delicate orchid spike.). These men all seem to get on so well together and all seemed to enjoy their job. Their manners were excellent. All men introduced themselves and shook hands when they arrived and when they left. They are very well trained.
Thank you very much for being such an efficient and caring company.
Harold
"This is a fabulus job and excellent service for me"
Conroy Removals is not new for me,i remembered June 2008,when i moved to my first rental property after getting married,at that time i used the same removal company.This time my move was very long from Tauranga to Wellington,therefore,I was little worried about my stuff,but unbelievably i got even my single item is safe and sound.This is a fabulus job and excellent service for me.It is unfair if i forget to involve Conroy staff in this excellent feedback especially driver to give them a credit for this excellent job.
"Making the big move from the U.S. couldn't have been easier without the help of Conroy's"
Making the big move from the U.S. couldn't have been easier without the help of Conroy's. The staff and crew were very helpful and always available to answer my questions. I appreciated all the efforts in helping me settle into my new home.
"Staff were accessible and friendly"
Staff were accessible and friendly. Timeframes acurate. The only small issue was that the web site was often incorrect e.g. saying our load had passed through customs when it hadn't.
5 Stars
5 Stars
"I am impressed by Conroy Removals in Auckland"
I am impressed by Conroy Removals in Auckland. They organized the pick-up of our 40" container from Auckland harbour and the delivery of our goods to our house. Everything went smoothly. Special thanks to Stuart and his team. Stuart provided a fantastic customer service before, during and after the move. Very helpful in all matters. The workers handled our goods with great care. Nothing got damaged. Thank you very much!
"Overall a reasonably good job"
Removal to rental was great however from rental back to own home not quite as efficient. Some things left unpacked and a computer desk still at rental. My bed left out of kilter with lights. Boys in hurry i think. Overall a reasonably good job.
"Excellent friendly service"
Excellent friendly service with no damages as of yet that we have found.
The only negative is we sent around 3 emails with questions which were never answered but found the answers by an ex employee who came around to pick up a Trade me item prior to us moving who told us what we needed to know.
We were happy with the packers who came around and packed into boxes.
The guys who picked up/dropped off everything was great.
However quite a few boxes were wet and mouldy from water leaking into the container.
This has damaged a dresser and we'd like information on how to make a claim for this.
Thanks,
Ryan