Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Really easy and helpful move"
"The overall service was good"
The overall service was good, the removal operators were courteous/efficient and undertook their duties in a professional and timely manner, particularly considering it was a wet/windy morning which added an extra challenge to the move.
The only negative was dirty/oily/black spots left on our carpet on the stairs and upstairs landing/hallway. This was resolved to our satisfaction very quickly following a phone conversation with Auckland Branch Manager.
"From booking to the move it was great!!"
Fantastic fun guys - very efficient and professional the whole move, would definatley use your company again,
From booking to the move it was great!!
Carmen and Andre
"Your team were friendly and helpful"
Your team were friendly and helpful ,our property is in your storage for about 6 weeks so hope the other end of the shift will be as great
Kind regards
Paula
"Dress code could be more professional"
Was rung twice to remind me our removal was at 8am so good follow up however truck came at 8.27am No phone call to say they would be late. ?? Dress code could be more professional and maybe not drinking cans of drink on job. However on my next move 3/9 I found Justin and hux to be very professional, fast and efficient.!! Job well done Thanks
"This is the third time we have used Conroy Removals"
This is the third time we have used Conroy Removals and if ever there is a fourth time we would use them again. A wonderful team of packers arrived the day before our move and sufficient to say "nothing was broken." On the removal day everyone in the team cheerfully got on with their job and nothing was too much trouble. Our new apartment is three floors up and some of the furniture had to be carried up the stairs. Again, this did not prove to be a problem. I believe that the team led by Stephen worked extremely well and went the "extra mile." Many thanks.
"Thanks for making move troubleshooter free"
Thanks for making move troubleshooter free
4 Stars
"I am very disappointed"
The 8 items we specified for our move to tauranga weren't the only ones picked up from my personal storage garage. the whole garage lot was picked up! Now more than 40 items are stuck in your wellington depot. No one contacted myself or my receptionist lara, who made the booking. They blamed the elderly lady who opened the garage door for them . HER ONLY ROLE WAS TO OPEN THE DOOR. We advised conroys that the movers should call me on my cellphone when they arrive there as pictures to guide them were available.
the guy who managed the move then had the cheek to say I should pay $800 extra to have the rest sent to tauranga. very poor communication.
I am very disappointed that they collected a huge number of unpacked, unlabelled boxes. This was not the job. I should not have to pay for this.
5 Stars
" I always recommend Conroys and will continue to do so"
Over the years I have used Conroys for personal and business moves, I always recommend Conroys and will continue to do so. From the booking system to pick up, delivery and storage, the service from Conroy Removals provides a great user experience. I am happy to endorse Conroys.
Really easy and helpful move. Very efficient and reliable and they kept accurate timing from delievery to picking up my things.