Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"communication between dispatcher and myself was very poor"
"Beyond brilliant"
Beyond brilliant. I couldn't fault the shift in any way. The staff were absolute stars and and went out of their way to make the shift as good as it could be. Fast, efficient and fabulous. I would totallly use Conroys again and recommend them to everyone.
"Christchurch end was fantastic!"
Christchurch end was fantastic!......Aussie side have communicated well, but we havent had delivery yet which is a bit longer than expected and we wish to negioate the difficult access fee of $363 (we had read and understood the terms, but we are moving from a 3 bedroomed house into a small 2 bedroomed apartment on the 8 floor and can only move in half the contents, and will stow the rest in the ground floor garage until we have more suitable accommodation)
"The team who arrived to manage my move were excellent"
The team who arrived to manage my move were excellent. Friendly, efficient and they coped admirably with a tough 56 step hike down from my Wellington property with the contents of a three bedroomed house. The move went smoothly and the packing was very well done, right down to the individually wrapped blown lightbulb I just found!
My only feedback comment for improvement is to review the cost-effectiveness of your insurance options. I found a comparable transit policy available for $250 less than the Conroy's quoted insurance. That looks a bit like profiteering!
5 Stars
"Very good service from start to finish"
Very good service from start to finish, especially from Derek in customer services. Very good price, a lot cheaper than one of your competitors
"They were very careful with all the goods to be moved"
The crew doing the packing and moving were superb. They were very careful with all the goods to be moved. They were very friendly and helpful throughout the whole process.
"Overall an excellent service provided by Conroy Removals"
Overall an excellent service provided by Conroy Removals. Mike the team leader managed a hassle free and efficient uplift and delivery with different teams at each end. All staff were friendly and helpful and no items were damaged. I would highly recommend their services. Thanks!
5 Stars
"The guys were polite"
The guys were polite, very helpful with any question we asked, they went out of their way to accommodate us during the packing and unpacking. A good team on both days.
"You made our move back home so easy"
Thank you for your services! we have recommended you to a few people already and will use you again in the future. You made our move back home so easy.
Thank you
Cheers
Hannah and Tarei
"Could not fault the service"
Third time we have used Conroys; first time to pack and move parents from own home to retirement village, second time to move parents from retirement village into full time care and very recently to pack items (15 cartons) from parents home in NZ ready for shipment to Melbourne + additional items for transport to Whangarei. Could not fault the service - from initial email contact, phone conversations, paperwork requirements and on the ground contact. Friendly efficient service - very happy!!
Although the service provided from the actual driver and his off sider was excellent, the communication between dispatcher and myself was very poor, I had no confirmation as to a day/time until the day of the uplift which didnt help me organise time at my end from my busy job and was left with 30 mins warning to make a 45min drive & literally had to drop everything and run! The dispatcher had made contact to let me know it wasnt going to happen on the day it was booked in, and then again to let me know it would be done 2 days later but was never givne a confirmed time. I understand how busy a dispatcher gets & that i was only a small piece in a big puzzle, but it really didnt help me.