Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Needs to be more fluid"
"The whole experience was a pleasure"
My removers, Glen and Tania were incredibly helpful and nothing was too much trouble. Glen carried all my heavy boxes down two flights of outside steps to my front door whilst Tania helped me unpack. He is very strong. The whole experience was a pleasure and I thank them for a job very well done. I couldn't have been more delighted. I don't think there's anything you need to improve on. Thank you so much.
"belongings arrived undamaged and in exellent condition"
Very happy with the service from the pick up in Perth to the delivery in Hastings nz, You keeped me informed along the way and all our belongings arrived undamaged and in exellent condition . I Would recomend your company to all my freinds . Thankyou .
"provided an excellent service"
Conroys provided an excellent service. I cannot fault you. Rest assured you are recommended by myself to anyone moving. Thank you.
"helpful and careful"
The two young men who came to do the job were very polite, helpful and careful.
"dissapointed"
Recently I got service from Conroy removals to transport my furnitures from Christchurch to Auckland and while transporting they have damaged to my TV (60") and it's not working now.
It's look like they have stored more goods on my Tv and it created cracks on the screen, as I did not had an insurance the company don't want to help me on this. But I still believe they should care about the goods that they are transporting except unexpected accident or incident. Unless they should not put an option of no insurance, and I strongly believe you can't damage the goods that you are transporting even it hasn't an insurance. So I really dissapointed about the service and will not choose Conroy removals ever again.
I will not recommend Conroy removals for anyone.
3 Stars
We used Conroy to move a small amount of boxes (around 2 cubic metres) from Christchurch to Wellington. Several of the cardboard boxes arrived quite damaged (torn open at the corners or squashed on top). One of my large plastic boxes containing artwork arrived with the lid cracked. Luckily nothing was damaged as we wrapped everything thoroughly but it was obvious that care hadn't been taken, especially when some boxes were clearly marked 'fragile' or 'top stow'. I'd be hesitant to use Conroy for a larger move when even our small amount of boxes arrived in this condition.
"not careful with boxes or furniture"
The senior moving team member did not have a professional attitude & was not careful with boxes or furniture. He obviously wanted to just get the job finished and even become a little aggressive by late morning. This is aside from the fact that the price we paid included unpacking which they did not have to do on our request.
"excellent condition"
Container stored for 3 years and delivered to door in excellent condition.Thank you.
"Pleasant and efficient with no mishaps"
Pleasant and efficient with no mishaps with the delivery to new premises but will need to wait 12 months for return of goods in storage. Some damage to tabletop due to packing of TV on an unprotected surface.
Initial quoting response & organising good.
The followups to know what stage the process was at, was poor. Initial handover to AU fine, but then AU didn't know anything about our shipment either.Needs to be more fluid between each stage.