Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
5 Stars
"Conroy movers were fantastic"
"not one single breakage"
Packed my own boxes and not one single breakage which means they took care when loading and unloading. Would recommend company to others. Thanks conroys.
"The men were friendly and interactive"
The men were friendly and interactive. They seemed to work short periods and take many breaks, smoking frequently. One of the men was a bit careless when he flung a duffle bag onto his back, banging a nearby door frame repeatedly. When I asked him to take care with this, he gave me a dirty look and told me I was 'fussy' (as well as denying that he did this). Further, I requested a tv box to pack the tv, but the men did not have one. When I inquired, I was told that I had not booked a tv box.
Less than ideal Communication
Excellent home visit - the only customer representative who kept his words and communication with him in Victoria state was great. I only wish everybody was like him. Two guys on the moving day in Victoria were very professional and efficient. Unfortunately communication with everybody else has been less than ideal - for an example, it took more than a month to get a receipt issued. The latest frustration is having to contact the local branch about missing 'documents' box no 22 four times via email and not being informed of whereabout it is. Things have arrived broken, smashed and torn - my request about making the claims under full insurance cover I took also went unheard. It is rather unfortunate since I chose Conroy upon friends' recommendations. They now all know how I feel!
4 Stars
"friendly and fast"
The guys who came to pack in Australia were really fast and worked well together. And the delivery guys in New Zealand were friendly and fast.
Conroy movers were fantastic, the 2 temps from a big temp company were a little less fantastic.