Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Just the lack of contact"
"Apart from the broken office desk, the move was smooth"
Apart from the broken office desk, the move was smooth. Marcus is efficient and polite.
3 Stars
Positive feedback:
1. The men moved very fast so we got got everything sorted from one house to another very quickly. Thank you for that.
Negative feedback:
The men arrived later than expected ~430pm so I guess it's almost home time. Once arrived and I showed them what needed to be transfered and one of the men commented "Ah this is going to cut into my drinking time!"
1. You are late.
2. I don't care if it cuts into your drinking time I'm paying for this service.
"probably our worst experience of moving"
This was probably our worst experience of moving and we have moved a bit. It normally takes 2 to 3 hours to pack our house and previously been 2 storied this house was single storied. It took 8 hours for them to pack the truck. From the moment we saw the truck we knew it wasn't big enough. Conroys were not prepared to send another truck over until the driver was finished. The remainder of our property was delivered the following day. The conroys staff were great but the AWF guys they used in hamilton were hopeless and so slow. They had no idea.
"nothing was a problem"
Guys were hard working quick polite and nothing was a problem they should be commended
"Great work"
Great work from the Conroy team from start to finish.
"our experience with Conroys was fantastic"
The only thing I would suggest that would help would be if furniture is to be stacked on its ends extra packing is needed on that end. Also it would help if items of furniture that are fully warped were marked with front top bottom etc. our experience with Conroys was fantastic and I certainly would use them again and would recommend anyone to use them
"The packing and pick up was particularly good"
The packing and pick up was particularly good very efficient and on time. The return was 1 1/2 hours later than expected a phone call would have been appreciated. Still overall the service was very good.
"Good service"
Good service. Good communication for the team dealing with my move when it hit New Zealand (despite some silly questions from me). Im dealing with three shipping loads at the moment so it did become chaotic. This Beijing-Wairarapa load has been held up the longest in transit (geting to the point of delivery took much longer than anticipated) but the team were generally good and as I have just moved into a temporary rental with the offer of a returning client discount I would definitely use your services again : > ) Delivery boys today were great- careful and polite. Thanks everyone.
5 Stars
"All in all an excellent service'
I would like to thank all at Coroys for making the New Zealand part of our move so good. We were contacted early and had great communication on the progress of our container once it had landed and through customs.
Also a big thanks to Mike & Rick who delivered and unpacked the truck, cheerful and helpful throughout. Another big plus is that Conroys will come back and pick up the boxes and paper after we had unpacked it all.
All in all an excellent service and I would recommend Conroys for anyones move.
Kind regards, Andrew & Sarah
Just the lack of contact on the days of pick up and drop of was not what you guys said would happen. Was a bit dissapointed we had to chase you up to find out when the truck was coming and it didn't even arrive when said. So we had to contact you again, not the best for a first time mover, so I would maybe use you to transport items but may not move a whole house again. The people who should up in chch were lovely a d really friendly