Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"obliging and competitive"
"simple and pain free"
This was the third time I've moved domestically with Conroys and as always they make it as simple and pain free as possible. Great people, excellent service, quick and a pleasure to deal with.
Conroys make a very stressful time as easy and efficient as possible!
"taken a lot of the stress out"
Partial move locally with some items going into storage, ahead of main move within NZ. Outstanding service so far with excellent communications and very pleasant and helpful staff. Moving is not fun, but Conroy's have taken a lot of the stress out of the process and am confident the main move will go smoothly.
"nothing was broken"
My piano was of prime importance and this was specified at the time of quote prepared by Scott. On the day, movers were unaware that there was a piano to move and no dolly was supplied for them. A dolly was not supplied all day despite several phone calls (one by me) when we were told by Chris it was om its way - when it never was. Instead, extra manpower arrived an hour before the truck left at 4.30pm. This meant the piano was loaded last when for stability, it should have been earlier in the truck. The truck was obviously also too small for the load quoted and several large items were left behind. Then when I phoned despatch to ask about the ETA of overload (6 days?!!) the operator blamed the driver (calling him stupid) which I found unprofessional. The driver was in fact left to deal with communication issues from administration and did his best to solve the problem. The driver (Lionel) provided exceptional service together with D'arcy and Kahia. I would have these men move me again for certain. Packers Robbie and Lily were excellent and nothing was broken on unpacking. Poor communication is the best way to lose business. This didn't seem like a one-off situation but more of a systemic issue in the organisation.
5 Stars
"streamless and stress free"
Conroys made the whole experience relocating overseas streamless and stress free. The team Went above and beyond to deliver on time much appreciated.
"made our move go smoothly at a time that can be very stressfull"
the 3 young men on the job were excellent. They were cheerful and efficient which made our move go smoothly at a time that can be very stressfull. Look after these guys-they did a great job. Your firm was recommended to us and you lived up to that good reputation.
"organised"
Fantastic service, organised, efficient and the guys that picked up my stuff in welly were just lovely.
"more care could have been taken"
We feel more care could have been taken at the delivery end. We suspect that poor handling of our dining table has caused considerable damage along the whole of one side.
"price is unbeatable"
Hi there. This is the 2nd time in approximately 2years that we've used your services. We appreicate your services as the price is unbeatable and the ease of booking with Sue Callingham is next to none. However this time we found that your staff weren't as "fit" as they could've been! They struggled to move our furniture upstairs and tired easily. When they became fatigued they dropped and damaged a couple of things. This is fine, as it was my choice not to get out the extra insurance for damage, but I thought you may like to know this. We do still however appreciate the service that was provided. Many thanks.
Friendly, efficient, obliging and competitive