Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"fast and friendly"
4 Stars
"Keep up the great teamwork"
I think Ewan deserves a payrise! I also think that Conroys deserve a Road Sign so that customers can find you. thank you for shipping my goods. Keep up the great teamwork! Kelly
"we are unhappy with the whole experience"
Nathan tells lies.....we are unhappy with the whole experience... Would not recommend Conroy's to anyone in NZ
"Absolutely nothing damaged or broken"
I stored my house furniture with Conroy for 14 years whilst I lived in Sydney. I also used Conroy Sydney to ship home more effects which were added to ChCh storage until delivery day 27 February 2016. Absolutely nothing damaged or broken, furniture in same condition, delivered on time and efficiently on delivery day. Storage monthly premiums were very reasonable and deducted automatically. Only increased after 13 years for $5 per month only. Very pleased overall with Conroy and have already recommended to friends and family.
"made the move so much easier for us"
We would normally transport our belongings ourselves when moving. We approached Conroy's as they provided the option of storage while our family searched for a property in Hawkes Bay to move to. Conroy's made the move so much easier for us. Almost 5 star customer experience except there were a couple of items damaged in transit, as well as not being contacted to advise of a delivery time as we were expecting. Overall not a horrible experience for a first-timer using a moving company. Cheers.
"I was very impressed with both sides"
I was pleased with both NZ Conroys and Aus..
Aus end gave me updates when trough customs etc which I thought was very good.. The staff both ends were very good quick and friendly . I was very impressed with both sides.
"Couldn't be happier"
Movers were friendly and worked quickly. Couldn't be happier.
3 Stars
I thought that I had paid for some of my furniture to be put back together in my new house in Wanganui but this was not the case as I had to do it myself.
"expected more than we received"
Price was relative to every other quote, went with Conroys as I remembered the family using them as a kid. Booking and everything was fine, a bit bureaucratic and had to give them the same information twice.
Load up was fine, guy in the truck and two strong lads - though I had packed and boxed the house thoroughly and moved everything to the front.
Unload was a bit poor, Conroys sent one guy in the truck to unpack and one very young worker to do the actual unloading - was not motivated to work or take good care of our goods, quite blatantly relied on us providing additional muscle, said as much when I was late arriving down from Auckland to meet the truck. Would have been hours longer to unload without us providing 2 guys to help. Would have expected that we'd paid for the truck to be unloaded without our help - our help was just a bonus.
Wasn't the end of the world, but expected more than we received.
"They worked really well with us both and did a great job"
Snowy & Jessie were awesome. They worked really well with us both and did a great job. We wish we had their energy.
"from the moment I looked up furniture removal companies online"
right from the moment I looked up furniture removal companies online I was impressed with Conroy Removals. Their web site was so helpful, the best I looked at. Then when Graeme Dillon came up to the house, first thing in the morning, he was able to answer all my questions and give me the information I needed. That evening I had a schedule of items and a quotation emailed to me. Very prompt. Then Joanne sent through a very clearly detailed Invoice, which was very easy to pay to their bank a/c. Then the day before the move the packer, I think his name was Jay, arrived and spent a good part of the day packing. He was very efficient and a pleasure to have on board. The day of the shift went very smoothly, I'm sorry I didn't get names of two of the guys, but I think the boss was Aru. They all did a really brilliant job. My household lot is now in storage but I'm confident they will do another good job when they deliver my goods to my new place. Dianne
Very good , fast and friendly , Thnks you helped me out