Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,568 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

3 Stars

Review for Moving to NZ submitted on 15/02/2016
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"Poorly arranged"

Review for Moving Around NZ submitted on 14/02/2016
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Poorly arranged on Conroy's part. Poorly managed too -  we had to do a lot to help. Rushing things added to the overall unhappyness. Some little things broken so not worth or not able claim. Big rush to dump things at the destination. Definitely not an experience to be repeated, so we will not use this Company again

"prompt with information and excellent communicators"

Review for Moving Around NZ submitted on 14/02/2016
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We found the Conroys team to be prompt with information and excellent communicators, from admin staff to truck drivers. Items well wrapped and carefully packed.  Many thanks,  Marty and Lena

5 Stars

Review for Moving to NZ submitted on 14/02/2016
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"Trust the BBQ we gave you will be well used"

Review for Moving Locally submitted on 12/02/2016
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Thanks to both the guys who did all the heavy lifting for a great job.Trust the BBQ we gave you will be well used & the boys look forward to the Friday night BBQ loaded with EYE fillet Steak

5 Stars

Review for Moving Around NZ submitted on 12/02/2016
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5 Stars

Review for Moving Around NZ submitted on 12/02/2016
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Awesome awesome service - very helpful!

"arrived perfectly as scheduled"

Review for Moving Around NZ submitted on 12/02/2016
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Our bassinet arrived perfectly as scheduled and in good condition...our baby was born later that day

"Overall was happy with the move."

Review for Moving Locally submitted on 12/02/2016
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Overall was happy with the move.

My only concern was the damage caused to wooden floor at the front door.

This was significant and probably would have noticed at the time by Lester and Sonny and then advised to me.

My wife and the real estate agent Dianne Anderson who was very familiar with our property certainly noticed it on Wednesday 10th Feb. Also the purchaser noticed this at his final inspection yesterday and there is talk about delaying full settlement till the matter is resolved.

Today is settlement day and I would really appreciate it if your company would cover the cost of repair;approx area of that entrance is only about 1 and half sq m.

Response from Conroy Removals:
Dear Ken, Thank you kindly for your feedback. Your comments regarding the damage to the floor are alarming and have been directed to management who will contact you to address. Sincerely - Conroy Removals

5 Stars

Review for Moving Overseas submitted on 12/02/2016
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"Overall remove services was ok"

Review for Moving Around NZ submitted on 11/02/2016
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Overall remove services was ok. However we are quiet upset your company don't really have a piano install specialist. You lost our piano metal parts, no one knew how to put piano back to one piece, we had to wait for 4 working days for professioanl to fix the job. You only sent two guys to move our furniture and boxes from CHCH. We had to help your staffs! We also had plants and furniture damaged during the transport.

Response from Conroy Removals:
Dear Channel Thank you very much for taking the time to complete our customer review and provide us with your honest feedback. It does not sound like we have provided you with a pleasurable moving experience, please accept our apologies for this. Your concerns have been passed on to management who will inturn contact you direct to discuss. Kind regards - Conroy Removals

"Superbly professional service from go to whoa"

Review for Moving Around NZ submitted on 11/02/2016
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Superbly professional service from go to whoa - really pleased with that and would use again and recommend without hesitation - thank you

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