Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"have never seen any people work harder"
3 Star Move
I did leave toward the end of the pickup and the packers locked the house when they had finished. I returned to do the final clean, there were panels of glass for a table still in one of the rooms. They had a tag on them, yet no one mentioned them on delivery. When the initial quote was done and things itemised, the park bench was included, however not delivered. Two pot plants are missing also. Communication was confusing with different days on delivery given, however Gary I assumed from Whangarei was excellent in his communication and getting the delivery to me on the quoted day.
The whole process was brilliant
The whole process from quoting through to delivery of our household from Auckland to Napier was brilliant. We had some changes to dates and the team were very accommodating. Will totally be using Conroy's again! Thanks very much...
"This time around, not so good"
We have used Conroy's before, and all was good which is why I decided to use you again.
This time around, not so good and I'd probably not use you again.
Sending only two men to unpack was wrong. Although the original pack was more complicated because of the location, 7 men were involved in thel packing up. I was happy to help unpack, but if I hadn't I'm not sure how late into the night they would have to have worked.
When the van arrived for the drop off it was full of polystyrene balls - a bean bag from an earlier drop off had busrt. These balls all ended up on the kerbside and street front of our house - not great for us to clean yup, or for the planet as many ended up blowing away.
The final bit of packing looks like itr was done in a rush as there were boxes crushed under a couch - luckily the contents weren't damaged as they had clothes in. There was however other damage, and this was all to the stuff loaded last - bed / headboard / bedside table, garden pot.
On a positive note teh people doing teh work were all pleasant and hard working.
"helpful and friendly"
I was very happy with Conroy Removals in Australia both in the pack and collection of my personal effects and furniture along with my car and the shipping to New Zealand. Conroy were able to pre-clear my goods which saved me time and money. Delivery to my new home in Auckland was also quick. I found all the Conroy staff and in particular the removalists to be helpful and friendly.
"Movers were on time"
Great service. Movers were on time, very efficient and pleasant.
"made our packing up and move easy"
A friendly, capable team who made our packing up and move easy. Excellent packing of even the most delicate items.
"keen to help"
Excellent propmpt service, everybody including Drivers and personel on the phones all keen to help and very friendly and professional. Couldnt fault them.
"Excellent service from begining"
Excellent service from begining to arriving in Australia . 10/10
1 Star Move
A small office load of files and furniture to be moved across town. The two drawer metal filing cabinet was dropped down the stairs denting it so badly that the drawers no longer close properly or files able to sit across the rails. Was given a half hearted apology and told it couldn't be avoided getting down the stairs (even though I had offered to remove the drawers and was assured it wasn't necessary). Heater was also dropped and wheels and handle broken off but no mention was made of this damage. Other minor items also damaged. Was planning to have Conroys move my household possessions in a couple of months but certainly won't be doing so now.
I have never seen any people work harder and more efficienlty than the ones who did our Removal. They were absolutely brilliant