Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Star Move
3 Stars
"All items have been arrived safely in timely manner"
This is the second long haul services with Conroy Removals. All items have been arrived safely in timely manner. The communication process at time could be better thou.
"Very friendly removal guys"
Very friendly removal guys and absolutely brilliant service.
"efficient staff"
Very friendly, hard working and efficient staff.
"Really pleased with the customer service"
Really pleased with the customer service, all the staff I dealt with were very obliging and pleasant. Very professional service from the phone to packing and delivery. We have used Conroy's on many occasions and will continue to do so.
"Overall service great"
Delivery time little longer than hoped but this was obviously due to location. Overall service great, would certainly use again..
"Careful, fast, courteous"
The team we had to pack us and move from Havelock North to the Napier depot for holding were fantastic. Careful, fast, courteous. Can't speak highly enough of that team and our point of contact being Nathan Forlong. He was always available and dealt with timing and any other issues very promptly. Thank you. However, we had other items delivered from Havelock North to Cooks Beach, Coromandel (via Auckland we think). This team were late, uncommunicative, and have damaged the two most precious items of cargo. They were not careful. I will be sending photos of the damage to our mid-century Scandinavian furniture and would like these matters to be fixed up please. Both teams were courteous and we appreciate how hard they work. We have yet to receive the shipment of furniture currently held in Napier to our Auckland address and trust the unloading will be consiiderably better than at Cooks Beach!!
"polite and easy to work with"
The two gents who moved my furniture in were polite and easy to work with. One of my free standing uplight bases had been broken and Conroys are having this fixed for me.
"extra mile"
Very pleased with the service and the extra mile undertaken by the friendly team in both NZ and Brisbane.
Much Apprieciated.
The guys gave me the inventory to tick off while they unloaded our stuff but found that quite confussing to do as well as trying to guide them to put the furniture where it should be. The younger Maori guy was lovely and polite and talkative but the older guy was a bit stressed, wanting us to start unwrapping things as they were unloading which was fine but still a little difficult when i was directing them where to go. I heard him mutter - I can see whats going to happen here!! It was all fine in the end but just felt moving is a stressful enough situation on the client without the person doing the job stressing out on top of it all.