Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"pleasure to work with"
"the only removal company to use"
Conroys was recommended to me as 'the only removal company to use' and I now willingly pass on that recommendation. Shifting is stressful but to have had the backing of an entirely reliable and friendly company such as yours is something I am very grateful for.
The unpacking, managed by Daniel of Christchurch with his two Nelson staff, was fun and without any problem for me - even though the Conroys staff had to deal with extra work transfering my possessions to a smaller truck because of difficult access. I cannot state my appreciation to you all more strongly.
All the way through, from the first person who came to my home to assess costs and the amount to be shifted, to the phone receptionist and the people in Napier with whom I had contact with, the Conroys staff have been a pleasure to deal with. I have mentioned my experience to several others and some have responded saying they too have been your clients and have the same strong preference for your company.
In Christchurch I heard from many dissatisfied people who had dealings with other companies, many of which were franchised from the original parent company and which seemed to lack overall quality standards. The structure and procedures with Conroys is obviously resulting in a stable company that is well managed and which attracts such excellent staff. My thanks to you all.
4 Stars
"Quick, efficient job"
On time which was great. Helpful and very pleasant to talk to. Quick, efficient job.
Regards
Nikki
"fantastic experience"
Its been a fantastic experience. Thank you for everything : )
"items arrived safely"
A bit of miscommunicatuion on pick up as items were not picked up on specified day but items arrived safely in Christchurch 10 days after pick up.
"careful and fast"
Craig and Stevie were exceptional. They were careful and fast. Very efficient and willing. I would not hesitate to recommend them and will want to use them in any future move.
"Used Conroys a number of times"
Used Conroys a number of times; always very professional. Got email confirming goods in NZ, then email telling me the goods were ready to deliver. A call to arrange a day, then a call on the day to confirm arrival time. Driver and assistant were very helpful; no issues about the unload. Did feel sorry about the parking ticket though.
"Excellent customer service"
Excellent customer service and great guys who did our shift. The whole experience was painless and professional from start to finish.
"staff have been efficient and accommodating"
We have been impressed by the service offered and received. The staff have been efficient and accommodating and we have absolutely no complaints.
4 Stars
"was amazed that it was sooo easy"
was amazed that it was sooo easy! especialy as it was such short notice. I tried 4 other companies first, before someone directed me to you. Thank you!!!!!
Thanks for such a great job, your men were a pleasure to work with, and made it all look so easy. I still have boxes to unpack so I'm sure the things that I can't find now will turn up eventually.