Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat team
We used your services this Feb 24 as we had a great experience in all aspects 10 yrs back.
This time we were very dissapointed with the lack of care taken by staff and the lack of damage protection on your equipment.
Quality furniture was damaged, ie Edge of coffee table split indents in the top. Mirror frame on dresser broken. Scuffing to top surface of same.
Dents in the top side corner of a brand new dresser. A lamp stand broken, Two ornimental dishes broken into multipul pieces.
Overall pretty dam poor. Very inexperienced staff bar one.
Recommend
I have no hesitation recommending Conroy. They are thoroughly professional and I was kept up to date throughout the whole process and their prices are sharp. Thank you for your help.
Great
The boys (Dan and Tony) was really friendly and always asked us things they weren't sure off, they made the move pleasant and a bit relaxing! They were great.
Awesome
The 2 guys we had were awesome. They were very courteous.
Great packing and everything was moved quickly and safely.
From the very start we were kept informed and updated about the moving. Glen phoned a couple of days beforehand checking in to see how we were going with packing etc and if we were on track. The day before scheduled truck was due Glen had some spare time before his afternoon delivery so he came to house just to check in, then proceeded to start the inventory then also started packing which made the following days work a wee bit easier. The following morning Glen and crew turned up bright and early and finished off packing the truck up. Glen and the boys worked hard and non stop until everything was packed away. Hard, physical work but achieved very quickly.
Would recommend.
A smooth and stress free move. The team were prompt, friendly and diligent - they took care of my belongings and were a cheerful bunch to work with. Would recommend to others.
Professional's
Everyone who are interested in moving some of your belongings, like I did from Sydney where I lived for 19yrs to Hastings, New Zealand where I come from,once I retired from work there.It has been an absolute blessing that I thought to use the Service of Conroy's Removalist's because from Start to Finish they had my complete TRUST. The information given at the very start was professional & informative on the whole process,from Packaging of items, Official Documentation required, Pickup & Drop Off Door to Door Service & Shipping Information via telephone conversations,at the beginning.Which for me was very helpful as I had never done this before.A quote was given in Australia $$$ once Items were ready & accounted for & paid before pickup.From then to being shipped out of Sydney to its Auckland arrival, I received progress updates, including the New Zealand Custom's checks at sea of my items,on its journey.Once docked, the email's continued via it's road transport to their Napier Depot & the following day it Arrived at my given address, INTACT.So I'm pleased to recommend Conroy's Removalist's if you need anything moved from,town or Country as they are PROFESSIONAL'S at that Task. Many Thanks to ALL the staff & team of Conroy's Removalist's both in Sydney & here in New Zealand.
I reported one piece of damage to the delivery team on a sentimental piece. There was damage also to an almost new leather chair that i did not notice 'til later. These things happen with a move. But the most annoying thing is the sticky labels on fine furniture that are hard to remove, and on items like "brushed stainless" lamps that are at risk of scratching during removal. Otherwise I would give 5/5 for excellence.
Paul and his two off siders were just great. A real credit to the Company