Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"I cannot compliment you enough"
"From quote to delivery was absolutely superb"
I cannot give you a big enough compliment on our shift to papamoa. From quote to delivery was absolutely supurb.
"Service so appalling!!"
Service so appalling!! Badly damaged a number of expensive brand new items and offered a pathetic $500 compensation. Put it out there on Facebook and getting a huge amount of people with simaliar experiances with your company posting there negative reveiws!! Not good for your business. Im currently filing claim with disputes tribunial.
"Was very easy and stress free"
Was very easy and stress free. Defiantly much easier than trying to do myself. Thank you
"Fantastic"
Fantastic moving lads
"Broke my dining table"
Broke my dining table after I asked them to make sure they had plenty of man power as it is very heavy. They turn up with 2 guys and wonder why they dropped it. Don't use them as they don't do what the say they are going to do especially since they guy came out to quote and saw what was involved.
"our belongings were packed and moved very carefully"
Conroy Removals moved our household contents twice. In both cases our belongings were packed and moved very carefully. The team worked closely with us to meet all our requests. Overall we were impressed by the professional and well priced service provided
"Nothing has ever been broken"
Sadly, we have moved 3 times in the last 6 months, we have used Conroys each time, so we know them well!. Conroy's have been consistantly good. Nothing has ever been broken. Lovely removal men, kind and friendly guys. Many thanks.
"you ROCK"
Great job Conroy's thank you for getting my treasures to my door in NZ. Big thanks to Liz in nz went out of her way to assist with customs lovely lady right there all the way and very accomodating delivery driver brad hauling those boxes on his own great job guys you ROCK
"professional and helpful throughout"
Everything was excellent, only room for improvement is better communication beforehand on what are the exact next steps involved after shipping the goods e.g. Arrival, quarantine, clearance etc. Also proof of visa could be asked earlier, not after of goods in the country. Lastly some items were spread accross boxes and unlabeled, e.g.bed posts in a separate box unmarked, making assembling the bed impossible by the person delivering unless boxes are opened till the post is found, or assembly is done ourselves. However Lee in Perth was very professional and helpful throughout the move, big plus overall for Conroy and will definitely use you again in the future.
5 Stars
The two men were efficient & punctual
The two men were efficient & punctual. After the move I paid with a cheque & I said to them I was quoted $325 plus insurance but I was unaware how much the insurance was as although I had asked for insurance I had never been actually quoted for it? The men knew nothing about the insurance? Shortly after they left I noticed a chunk of wood missing from the rear of one of the lounge chairs. I decided not to complain about that & thought I could get it fixed somehow. Since then I have received an email & another invoice for the insurance. Firstly I believe that the insurance was far too excessive & if I had been quoted this amount I would never have accepted. It was after all just a 10 minute journey & a minimal load. If you expect me to pay the insurance invoice I would like to know firstly why I was not advised of the exact amount & secondly what you intend to do re the damage.
I cannot compliment you enough on our shift to papamoa. From the quote to delivery everything was supurb. The two men who came were so helpful,polite,careful, and fast working, it made the shift a lot more pleasent. Thank you. Dave & Auriel.