Customer Reviews

The first day of delivery, I'd taken the morning off work to facilitate the arrivcal of my goods. They guys start unloading and storing into my house until I noticed they wereen't the same boxes as mine. A closer inspection revealed that it wasn't my name on the consignment. The guys apologised and came back again with the correct goods the next day, but, I had to take another morning off work to facilitate their gaff. Not the two sharpest knives in the drawer thats for sure. 

Every person we delt with was fantastic.  From the initial quote, to the packers, the uplift and the delivery, each of the members of Conroys were a pleasure to deal with.  We had to call management regarding an unfortunate incident and they acted promptly, professionally and politely.  Thank you very much.  Your staff are a credit to your company.

My designated customer service rep was uninterested in dealing with me and would immediately bounce me off to another department if I had a question. On moving day one person was assigned to pack our entire home and unsurprisingly by the end of the day he hadn't even finished the living space. On day two more people were sent, but I'm guessing in their haste to get it done there was a lack of care in the way they packed. Our lounge room rug was simply stuffed into a box, not folded or rolled and I'm not sure it will ever look the same again. All of my shoes were dumped into another box - again no care or respect for the value of the items. I understand that your staff do this every day, but they need to understand that I don't and in allowing them to enter my home and pack up all of our precious family possessions there's a lot of trust involved. We also paid a premium for the stress and hard work to be taken off our hands and unfortunately it felt like quite the opposite.

The move took far to long and some of our items were damaged. Out Table wouldnt fit in the house and was left outside for us to bring in at 6 am next morning in the pouring rain!!. They had only been at our old house less than 1 1/2 hours and had un packed my cups and tea and coffee etc while i was at the neighbours home i only found out as i popped backed early to find one of them in my kitchen!!!!!!. I felt that a nearly 8 1/2 hour shift when everything was ready for them and had two men that did this for a living was far ro long. . Will never use this service again and as we were Farmers will make sure we let people know what service we had.