Customer Reviews

Fantastic service start to finish - the team were friendly and helpful, and every single thing that we shipped from Sydney to Auckland arrived safe and sound.

This is the first time I'm using a relocation services, overall it was very smooth and by schedule. All items arrived with no harm, the staff are friendly and helpful. One thing that I was expecting but did not happen is to have an agent updating me on weekly basis on the status, instead I was calling all the time asking for updates. In addition on my home country there was an issue that the original booking for the ship was cancelled 3 days before packing day despite it was confirmed previously. I found my self fighting with the company to find a solution which finally someone else besides the assigned agent was able to find a different shipping company to carry over my container. In such cases I would expect the agent to be fully committed to find a solution even before contacting me where in reality he even did not answer my calls. Despite that it was a good experience.

Very pleased with my move from napier to Arrowtown everything went well with just one glass item damaged. But not disappointed

Stress free customer service and good mix of personal and online support made everything happen for us on time and on budget. Nothing was a problem which is just so refreshing for a change.