Customer Reviews

Overall happy with experience, second time with Conroys in last 12 mths, came to Conroys because of poor service with other company previous. Felt a little let down with this move from first time, I feel content amount was underestimated as truck was chocker, if I had not sold dining room table and 8 chairs prior to shift not sure what would have happened. As a result some cardboard boxes had burst in transit due to pressure and the way they were jammed in, only transported two live plants both of which received considerable damage. On unload was able to view how truck was packed and some of it did not impress me, eg. go to the extent to pay for export wrap on quality leather lounge suite to find one piece near bottom of truck on its side with heavy boxes on top so that all the weight going on armrest. P/U and unload staff were all personable guys however did discuss with unload guys that there was a lot going into the garage in boxes and some boxes were really heavy and although I was assured they were sorting them out so nothing getting crushed this was not the case, more boxes beginning to burst under weight, two heavy boxes put on top of chest freezer squeezing lid seals unnecessarily etc. This is frustrating as the sorting of the garage is the last thing on my list of priorities.

Damage found so far, broken handle to set of cupboards (not a biggy), timber headboard has received deep gouges x 3 all above the matress line and will be subject of insurance claim. 

However, overall, still would come to Conroys for moving needs, staff seem to have a real buy in to the company and talk positively and tend to meet customer concerns. 

We did arrange an unpack at our end (delivery) when we shipped from australia but unfortunately wasn't advised to staff. They were very helpful and helped what they could. Items were very well packaged with very little damage and also in good condition besides washing machine mouldy as would be expected there was little mould at all The items were stored for approx a year and half! There was confussion at the start of last year in regards to who to contact and pay for the storage but was sorted and jade was lovely to deal with. Thanks

Absolutely stress free move. Every step of the moving process from first contact right through to after the delivery was conducted with professionalism, courtesy & a happy friendly team. Thank you very much. Highly recommend Conroy Removals.