Customer Reviews

Hi there, we had a three men team. Two of the men Joker and Bubba were great. Joker in particular was absolutely fantastic. Were I writing a review on just Joker, I would give him 5 stars and absolutely recommend him to other people. He and Bubba were considerate, polite, respectful and thoughtful. Joker even took it upon himself to help package up our salt lamp which I really appreciated. Both Joker and Bubba were extremely professional. They handled our possessions with respect and care. They were understanding and accomodating of the fact that we had two very small children with us for the move. For example leaving the couch we were sitting on till last. They seemed highly organised and efficient. The third man did not introduce himself so I don't know his name. He was careless with our possessions. We had just purchased a new reclaimed time dining table, and he decided to get into the house over the balcony. The table was badly damaged and we are very disappointed. We had recently bought a wooden toy chest this also was badly damaged. We are upset, sad and angry. I don't know why, but the third man seemed to call the shots, the others followed his lead to an extent. I think the decision to move the table the way he did was a bad one. Were I reviewing the third man I would give him 1 star. He was however quite pleasant in manner, one time noticing that our 7 year old was crying he distracted her with a box for her. This was thoughtful and sweet and we appreciated it. I also must note that he carries huge loads, he certainly worked hard. Had our items been undamaged we would be thrilled with the move, would absolutely use you again and recommend you to all our friends. However the damage done is just to hurtful to be able to have faith in your company again. Thanks, Elizabeth 

Appreciated prompt response and ongoing comms prior to removal task.  Positive attitude of the 3 removal men regarding difficult move of heavy, awkward item down internal stairway.  Oversight of foreman ensured all went smoothly.  Good team.  

Both guys excellent. Organised.Helpfull. Efficient. Carefull. Very proffessional people from the booking to the delivery. Thank you very much. Regards Mark Mac.

The only reason I would not recommend Conroy: A few pieces of our furniture were scratched and dented. Our one leather couch arrived soaking wet on the arm piece (dont know where water would come from that side of the couch in the truck).

After the move our one fridge does not work at all. Our washing machine has two dents in it. The fridge door suddenly does not close properly (the one thats not working). I dont know if it was dropped or what.

Two of our concrete pillars were offloaded from the truck totally shattered in pieces. They were just put in the garden without a word. I found them in that state. Had to throw it away.

My wife bought me a metal toolbox for my birthday. When Conroy packed the house in Auckland she asked the guys to please look after the toolbox. The toolbox arrived all dented around the bottom edges. Looks like it was just dragged onto the truck. Very dissapointing to me.

Spending 3500.00 dollars on a local move is a lot of money and I did not expect this to happen.

Even when we moved from South Africa to New Zealand all our furniture were intact. This was a local move from Auckland to Napier.

Anyway, I cant do anything about the issues, but I hope you understand my feedback.

Regards, Philip