Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"I was amazed by how the process and treatment were done"
5 Stars
"your business is all about people"
Apart from the expected safe transport of goods within the time frame agreed, your business is all about people and the service they provide. Callam and Jay were exceptional, with a "no problem" positive and careful attitude throughout the process.This is my 36th move in 15 years and they are among the best I have encountered both in NZ and Australia. They are great ambassadors for Conroy Removals and ensured this move was stress-free for me. Thank you to them both.
I will definitely be using Conroy Removals for my next move.(approx 12 months' time Taupo to Bay of Islands).
I have reported one dining chair missing and am still waiting for news on that. Graeme has advised that the matter is with Operations. For that reason I have marked that I would like a response.
5 Stars
5 Stars
4 Stars
"great contact help and reassurance"
Great workers nothing broken or found broken as yet all our big peices taken good care of. you were one man down on delivery end so my husband and I helped unload. This was necessary as your guys would have been here for a much longer time and not made it on the road back to Tauranga in good time otherwise. Apart from this a job really well done. Thank you to Sue as well for being a great contact help and reassurance regarding the move. Conroys provide an excellent service.
"very happy with our move"
very happy with our move, the 3 guys were fun, friendly and worked very hard getting furniture down one set of stairs where we were moving from and carrying it up to the second and third floors in our destination home.
Well done guys!
4 Stars
"This has been a disappointing result"
Nice friendly staff and good communication. However, there were multiple small items that were not packed: mats, rubbish bins, and bathroom cupboards not completely emptied.
The piano move was not managed well enough and ended up with the front falling off it. Whoever packed the books needs a lesson in book packing. They were dumped in the boxes with spines down. Several had broken spines and were bent. Clothes were put in with other items and were not carefully laid to prevent damage and creasing.
The leadlight china cabinet was partially (top 3/4's) wrapped in bubble wrap and packed int he middlle of the load. It came out of the container with the bottom leadlight panel broken.
This has been a disappointing result for us as we expected that everything would be returned to us in good order.
"no damage or breakages"
The delivery went very smooth and with no damage or breakages. Very fast efficient packers and unpackers and lovely mannered young lads..
Thank you Conroy
"Disappointed in the service"
Regular email communications were good. Belongings left NZ promptly but were in Brisbane over 2 1/2 weeks before getting delivered. On day of delivery they were over 2 1/2 hrs late with no communications and when I rang, no verbal apology. They only sent 1 person to unload large furniture and he didnt offer to take the bubble wrap away. Disappointed in the service.
I was amazed by how the process and treatment were done. Easy and carried out in excellent manner. Quote, communication using tech and the actual move on te day. Just brilliant!