Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,125 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"Thank you so much to the two great young people"

Review for Moving Locally submitted on 9/02/2016
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Thank you so much to the two great young people who moved us on the day.  We found them to be very helpful and thorough and nothing was a bother. Many thanks for all your help. Bevan and Jenny

"I actually had fun moving"

Review for Moving Around NZ submitted on 9/02/2016
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Absolutely loved my experience with Conroy! I actually had fun moving. The guys who collected the stuff were fantastice - great driving, super friendly and efficient. I really felt like my stuff was in good hands. Everything arrived in great condition and 3 days from Wellington to Auckland was just great as other companies had quoted me 10 working days!

Thank you so much!

Response from Conroy Removals:
Hi Kate, Many thanks for your fabulous feedback, we are really pleased to have been of service. Kind regards - Conroy Removals

"Thank you for moving my very heavy yet precious piano"

Review for Moving Overseas submitted on 9/02/2016
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Very friendly, helpful and efficient lads. Thank you for moving my very heavy yet precious piano carefully too. Super team from Melbourne! 

"The preparation and packing was done very carefully"

Review for Moving Locally submitted on 8/02/2016
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The preparation and packing was done very carefully and professionally. We had a large amount of gear but the team worked hard to meet the deadlines and were polite and nothing was a problem. I highly recommend Conroys to others!

5 Stars

Review for Moving Locally submitted on 8/02/2016
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Also good thank you.    Janne

" process of moving my stuff was smooth"

Review for Moving to NZ submitted on 8/02/2016
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The whole process of moving my stuff was smooth, precise and very friendly.

4 Stars

Review for Moving to NZ submitted on 8/02/2016
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"Not sure what happened, but very disappointed"

Review for Moving Around NZ submitted on 8/02/2016
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The furniture arrived with major damages.  It appeared that everything had been "compressed".  The boxes were squashed from the top, even the ones marked as FRAGILE.

The dryer, microwave and fridge have large dents in them. The newly refurbished dining room table has a chunk of wood broken out. Our dressing table’s drawers were broken off.   At least three of the lampshades are broken.  Some of the wooden ornaments are broken.

My mum’s mobility scooter must have had something dropped on it as the front guard is completely broken and the basket crushed from the top.

Not sure what happened, but very disappointed. 

Response from Conroy Removals:
Dear Katie, Thank you for taking the time to complete our customer review. We are very sorry to hear of all the damages sustained during your move. This is very alarming! Management will conduct an invetsigation to understand how this occurred. In the meanwhile our Claim Manager will see to processing your claim as soon as possible. Sincerely - Conroy Removals

"Very organised Customer Services"

Review for Moving Locally submitted on 8/02/2016
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Very organised Customer Services, efficient and timely response to request for a quote and a great, cooperative and friendly team on the truck. Unfortunately the rather sharp phone call asking for payment spoiled it, moving day is very stressful and a gentle reminder would have been more friendly.

"A very good job"

Review for Moving Overseas submitted on 8/02/2016
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A very good job, with the New Zealand office excelling. A minor hiccup at the Australian end with paperwork requirements, but Daniel Kull at the Auckland office sorted out the problem admirably - he is a great asset to your team.

Response from Conroy Removals:
Dear Desmond, Thank you very much for providing us with your useful feedback, it is greatly aprpeciated. Kind regards - Conroy Removals

5 Stars

Review for Moving Locally submitted on 8/02/2016
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"Everything arrived and Garry was graet"

Review for Moving Around NZ submitted on 8/02/2016
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Everything arrived and Garry was graet. Would like to know the details on how many cubic metres so when I use conroys next time I can give exact amount to be moved. 

Thanks Lucy

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