Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"efficent and friendly with no damages"
"art to watch"
It was a great experience the 2 movers we had were awesome, they stacked the truck amazingly it was art to watch. Professional prompt and really polite. It was a shame later in the day when unloading some other driver came with a less than reliable (apparently ring in) mover who put 2 holes in our wall going to fast through our new house.
"Very helpful"
Very helpful, staff were friendly and efficient. Only minor issue was that we were not informed as to when the furniture would arrive and had to follow up with the shop to establish when that would be after being old we would be contacted beforehand.
"would definitely use Conroys again"
The only criticism I have is that it did take some time to get a quote (I got three different quotes with varying prices). I started the process on the 27th May and finished with us making payment on the 13th June.
However when the two men turned up to move the tables they were very polite and accommodating. We would definitely use Conroys again if we needed to remove any additional furniture.
5 Stars
"Excellent team"
Excellent team, the guys were friendly & very efficient, communication via email with Sue was also excellent . I will certainly be recommending your company.
5 Stars
"Movers were on time"
Movers were on time and went about their work professionally and quickly. They communicated well with us and used their experience to move our goods safely. Very happy with service provided. Thank you!
"pleasurable experience"
I phoned in with positive feedback. From penny who handled me on the phone, to the dudes that came out, it was a very pleasurable experience. My mum and I were very impressed.
"Average experience to begin with"
Average experience to begin with. Truck was over two hours late to arrive in Auckland. Removalists broke a stand up mirror, then left a mess of mud on the driveway. Friendly enough guys. Experience in Napier was brilliant however, punctual Arrival, friendly and professional. Took care with our items always being careful and interactive as to where we wanted our items.
"easy"
fast, easy, and professional
"only one complaint"
There is only one complaint. The bikes (Road Bikes) all had their handlebars forced parellel with the bike frames to obviously make it easier to stack . I would assume this is a practise that is routinely carried out, Unfortunatly my bike (Glenns) was vey tight (intentionally) so in forcing the handlebars to this position caused the front forks to just bend sideways. Now, I no longer have a bike I can use until I can take it in to be fixed at the Shamano dealer. For some reason this was not covered, so I have to live with it.! Even though this was done by your packers intentionally before it left Auckland. This is a shame because every other part of the move went so smoothly that until that point, I was touting your excellent and absolutely friendly service to everyone.
We have moved boxes to and from Auckland, the service has always been very efficent and friendly with no damages.