Customer Reviews

Great service, really happy, curteous staff at both ends ie Australia and NZ.

I cannot fault the 2 guys that delivered our goods - they where extremely efficient, pleasant & well mannered. Unfortunately the same can not be said for the staff at your depot. I received a call to let me know a lawn mower could not be delivered as it did not fit onto the truck & would be delivered on Friday. I advised the caller, my cousin would pick it up. We were told to ask for Chris or Peter. On arrival at the depot he was firstly ignored at the counter, by 4 guys & a lady who where in full view of him. After asking for assistance to speak to Chris or Peter, Chris, being 1 of the 4 standing there, my cousin was told he could go and find the lawn mower in the yard himself. Fortunately another employee, who happened to be passing, offered to assist & he went out of his way to help.  Furthermore, I received a call on Friday afternoon, to let me know the lawn mower would be delivered on Monday, there seemed to be a bit of confusion when I said we had already collected it. Not very good customer service from the office side of things.

The packing up of our belongings in Wellington went very smoothly and they completed it in the time frame given. the crew were very friendly and treated our property with respect.  They delivered our furniture on time and willingly put boxes and furniture in the designated rooms.  Also prompt service for picking up the empty boxes.  We have misplaced 3 small items (pukekos) but hope they may turn up somewhere in the house!  Very happy with the service Conroy provided.  The stickers on the furniture are hard to remove but understand you don't want them to fall off!