Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"3rd time unlucky"
5 Stars
This is the second occasion I have used Conroys and have had no reason to be dissapointed. Communication has been excellent and the men who helped with the packing and placement of items were most helpful and obliging.
"The whole move was wonderful"
The whole move was wonderful. The movers were careful, patient and they did their very best with everything. I really appreciate it. Nothing was broken. The container was so tightly and well packed too that none of my precious crystals or anything else, including furniture, was damaged or broken. Not even a glass broke. Delivery was right on time and the movers who delivered were very careful here too with much patience and care. Wonderful. Thank you so much for everything. Kind regards and many thanks, Suzanna
"Everything was on time as promised"
Everything was on time as promised. Staff were very helpful. getting the storage organised was made easy for us and having insurance option made it stress free. No damages when it was returned to us and all my furniture was in the same condition I left it in 10weeks ago. Office staff - Sue so pleasant and helpful
1 Star
4 Stars
4 Stars
"friendly staff"
great, friendly staff happy to oblige with all reasonable requests
"We have used Conroy for several moves"
We have used Conroy for several moves including an international relocation. We have always received great service, excellent communication from administration staff, plus the removal teams are always hard working,trustworthy and careful. Great work Conroy. We definately will continue to engage your services, if required in the future.
"competively priced and good to deal with"
Excellent service, competively priced and good to deal with. Recommended. - David P., Otumoetai
5 Stars
"good communication with me throughout the process"
Very happy with Rick, good communication with me throughout the process, and delivered ahead of schedule after asking me if it suited, which turned out to be a very good thing and ensured our little children got to sleep on proper beds.
3rd time unlucky - we have shifted internationally with Conroys three times but this time.....
First let me say - we are not sure if we will use your shipping company again and we are not sure if recommend to others but the score is low this time because our fairly new bed has been damaged and we are deeply disappointed.
It has clearly been dragged or put in a place where it has been bumped around too much and rubbed. Two corners have 40mm holes ripped in them.
When it was being wrapped in Napier, I told the packers I was not happy with the packing of it. Just a mattress bag. I asked them to put cardboard on the corners and to bubble wrap it but the Cook Island packing guy said " we get in trouble for using too much bubble wrap and when I get back to the depot, I will put cardboard on the corners and strengthen the packing". I knew in my heart it was not going to happen and I should have kicked up about it there and then instead of being polite.
I hope that our bed will be reupholstered and made right very quickly - and my faith in the company restored