Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Everything was packed well"
5 Stars
"The packers were excellent"
The packers were excellent. The moving team was good particularly for organising the transport of the safe which was very heavy and awkward. However the additional worker employed for the day was pretty hopeless, having no idea what to do, leaving muddy footprints all over the carpets and dropping a speaker which could have cost megabucks to replace, but fortunately turned out to be OK.
"everyone was so great"
I couldn't fault the whole conroys experience- from the time we got the quote to the movers actually taking the stuff everyone was so great. Highly recommended to all
"Can't believe the movers broke a part on my fridge/freezer"
Can't believe the movers broke a part on my fridge/freezer. The part they broke they put in the fridge, so at least we found it but needs replacing (if possible). To us that was just careless and of course didn't even advise us.
We also found the Movers turned up late, and during packing the truck, they had to go back to depot for another truck which was unfortunately in Porirua. So they left us at 2pm and said they would be back by 4pm. Which they were not. Eventually they arrived back at 5pm, but this really held us up.
Also the packing was not good. Some boxes weren't even labelled, other's we could not read what was on the box, and others were okay
"pieces are still missing"
Goods delivered a week ago and pieces are still missing so not really impressed at this point . Follow up on these pieces seems very slow . Can you do something please ? ?
5 Stars
"great at keeping me informed"
Taupea was great at keeping me informed. I had to call operations regarding the time the truck was due to arrive and to confirm that we were booked in. The 3 young guys that moved us were outstanding and I'd have them move me again anytime.
One Star
"Terrible to deal with"
Wished I had taken notice of many other bad reviews.
Damaged furniture.
Terrible to deal with.
Damaged furniture.
"went out of their way to make our move easy"
Everyone we dealt with at Conroys was helpful and efficient and went out of their way to make our move easy. Some of our goods had been in storage for two years and everything arrived in excellent condition. A special thank you to Kevin, Cain, Adam, Jesse, Manu and Greg for all their hard work, and to Sue and Colin for sorting out all the administration for us. A job well done by all of you and much appreciated.
"made the whole thing a lot easier than i expected"
Moved up from Wellington to Havelock Nth from a good size 4 bed house, and Conroys made the whole thing a lot easier than i expected. Pack Thursday, pick up Friday, and deliver Saturday, all of which were achieved with no fuss or inconvenience. Staff have been excellent, and other than a dent in the clothes dryer, which happens and has been resolved through insurance, we have had a great experience through Conroy's..Only small issue being the excess on the insurance of $250 which makes claiming on smaller items a bit pointless, but other than that excellent.
Moving was good overall, they also transported our car. Which was pretty seamless. The truck was scheduled to arrive at 2 but didn't arrive till 5. Considering it was coming all the way from the South Island I believe that was pretty reasonable. In my past experience with another company my furniture was 2 days late. Everything was packed well, nothing broken, just a leak in one box and a wheel missing off a heater. The guys unloading were fast and friendly. Penny at the Christchurch office was always prompt with my questions.