Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,088 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"Most items packed securely"

Review for Moving to NZ submitted on 24/04/2016
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Feedback:

Most items packed securely, but glass on display cabinet and art work broken. Large expensive heavy stone planter shattered. Our move from NZ to Australia two years ago, was very good. Australia to NZ was overall lacking in a number of areas. We would possibly use Conroy's services again and with some reservations would recommend Conroy to others. If you would like us to elaborate please contact us .

Richard

Response from Conroy Removals:
Dear Richard, Thank you very much for your feedback. It is disappointing to hear that we haven't delivery a great customer experience. Management will be in contact for you to elaborate on where we can improve our service. Kind regards - Conroy Removals

4 Stars

Review for Moving to NZ submitted on 24/04/2016
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"dissatisfied with their service"

Review for Moving Around NZ submitted on 23/04/2016
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While The Conroy guys on the whole were helpful and punctual. I was dissatisfied with their service. We had a fair bit of damage: a hinge on one of our leather recliners was broken, damaged our rimu coffee table and small rimu lounge tables.  Dropped fridge on way into truck, scratched up chest freezer lid and put a dent in the front of it.  Their was also a leak in the truck which caused some of our rimu furniture to get wet!!!!  FIX YOUR TRUCK!!!! We Had an incident with one of the movers which made us feel very uncomfortable.  when our stuff was dropped off in Hamilton there was one Conroy guy and a Person from awf who was unhelpful and careless handling our gear. I am not happy.  I expected a quality service from Conroy, but have been disappointed and left with a bad taste in my mouth.  Ben

Response from Conroy Removals:
Dear Ben, Thank you very much for taking the time to complete our customer review and provide us with your honest feedback. It is very displeasing to hear that our service levels provided have been below par. We strive very hard to deliver a great customer experience and it's a real let down to hear that we haven't. Please accept our sincere apologies. Your feedback has been passed on to management who will be in touch to address. Kind regards - Conroy Removals

5 Stars

Review for Moving Around NZ submitted on 22/04/2016
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4 Stars

Review for Moving Locally submitted on 22/04/2016
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"the truck driver was excellent"

Review for Moving Around NZ submitted on 22/04/2016
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Feedback:

Gary the truck driver was excellent

many thanks

 

"Well done"

Review for Moving Around NZ submitted on 22/04/2016
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Well done to all. Thanks.

"The Conroys moving team were outstanding"

Review for Moving Locally submitted on 22/04/2016
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The Conroys moving team were outstanding. We had alarge selection of furniture and specialist equipment going to different storage sites and no requests from us were ignored or handled in a negative manner. In fact they went out of their way to check with us they were putting the gear in the right place .

"careful with our things"

Review for Moving Locally submitted on 22/04/2016
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The two lovely man were the best as I was so worried but shouldn't have as they helped us with taking all our things upstairs, they were very friendly and careful with our things so we highly recommend them.thanks so much.

"A delivery secdule would have been appreciated"

Review for Moving Around NZ submitted on 21/04/2016
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A delivery secdule would have been apprecated as delivery took longer than I expected.

"My experience with Conroys was faultless"

Review for Moving Locally submitted on 21/04/2016
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My experience with Conroys was faultless - I would readily recommend them - they were recommended to me.

"made our move so easy"

Review for Moving Locally submitted on 21/04/2016
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Thanks to our two friendly and helpful shifters, they made our move so easy, Vic and Kath

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