Customer Reviews

Very happy with the service from Perth to NZ.  

Everything went smoothly, staff were fantastic in all areas of the move. Everything arrived on time, well packed., delivered and stored carefully.  Will highly recommend Conroys to other people.  Thank you.

Hi,

I put No above as there wasn't a mid option. The move was OK, but some issues occured.

Somewhere from Auckland to Tauranaga, 2 dining chairs went missing. They are specified on the move sheet, but have since vanished. Tauranga have contacted Auckand but Still no response.

Also the glass on a framed picture was broken during transit.

My new neighbours mailbox was broken by the movers. She is not happy and blaming me. I would expect a swift fix by conroy but so far nothing.

Some communication on progress and expectiation would be appreciated.

They arrived on time which was great.  Two guys, 1 really didn't talk which was fine and the other guy exited the truck to tell us all that it was his birthday last night and had only got 2 hours sleep.  Subsequently, we found him literally sitting down in the truck, sitting down on our lounge suite.  We found his lime green Primo bottle left all over the house as he moved around. 

We were moving from Pyes Pa to the The Lakes so a short distance move.  We had 3 queen beds, 4 bedside cabinets, 1 lounge suite and 2 coffee tables, 1x 50" TV, a fridge and a small chest freezer, an outdoor table & 6 aluminium chairs, some pots and an outdoor umbrella,  that was all we had to shift.  Very slow move to say the least, we were very organised and had literally shifted everything else the day before except the furniture.  We ended up dragging our beds out to the truck to try and hurry them up.  We bought around all our outdoor furniture (not the pots) to the truck as well.  Anything we could carry we took out to the truck , we ended up literally standing around waiting for them.  I have used Conroy Removals 3 times now.  Our last two shifts were fine, but after this shift we would not use Conroy again. 

When it came to payment, the young fella wanted to charge us $550.  I told him that was not right and he worked it out again with my assistance (I think it might be an idea for the guys to carry a calculator with them).  The final price was $487.50 and I was quickly told that they don't carry any change so I had to pay them $500.  Surely if paying by cash is an accepted payment form then they should carry some petty cash.  I thanked the guys and waved them goodbye with some relief I must admit.  What should have been a very quick and easy move was drawn out and not very well done at all.

Very disappointed with a company that I have used and trusted before.

Excellent service, pick up in Auckland and delivery to Tauranga went without a hitch, everything arrived intact, no issues. The cherry on the top was the cost, the best quote by far out of three. Have already recommended Conroy to friends.

We were lied to several times about a range of things including the insurance, pick up and delivery times. The wrapping of our belongings was poor, a lot of our things got damaged by the poor handling. Our stuff had to go into storage because we didn't have a house to move to straight away and upon delivery of our things to the storage unit, extremely late which meant I was there until 7.30pm!, we phoned you the next day to find out how long we had to check everything for insurance we were told we had until we found a house. We couldn't check everything on the day of the delivery because the storage unit closed at 8pm and the way in which our stuff was just thrown in by your delivery guys. We finally found a house and upon unwrapping everything we discovered a lot of damage. We took photos of everything that was damaged as soon as we unwrapped it and now we have been told that we are not covered! We payed a lot of money for this move and to be told that the insurance won't cover us now is extremely disappointing to say the least. I will do everything I can to ensure that nobody I know ever chooses you for their move. Thank you for nothing!