Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Pleasant and helpful staff"
"communication was great"
The team and communication was great, have no problem using them again.
"pleasure to work with"
Graet people who were a pleasure to work with. Very happy with all aspects of our move.
"Excellent serice"
Excellent serice by your Admin team and by your guys loading in Auckland and unloading in Havelock, no hesitation whatsoever in recommending your Company and Staff.
"Really good staff - at both ends"
Really good staff - at both ends. Though had the glass from a large painting broken.
Also a number of pots and plants didn't arrive and had to be chased up. However, they were pretty quickly delivered once they were tracked down.
Service Issues
Why dont you use a tail lift. they dropped my heavy toolbox drawer set on its back, that caused the upset tools to block the drawers from opening, as well as disturb order. Far to much paper used to wrap unbreakable plastics. The packing was done by a women whose grasp of the english language would sadden a student. It was almost another languge being used to describe box contents. What does (rumbas bedding describe). All kitchen boxes were simply marked as kitchen. One box was described as master bedroom stuff and was full of kitchen glassware. Our lovely round polished table is ruined with a huge scratch mark across the top. The wooden mirror support for wifes antique dressing table was broken. An arm on an armchair was noticed to have been stored plunged into a box marked (very fragile). The truck was booked for 9.00am and finally arrived at 2.00pm. This meant loading was late and prearranged activities had to be cancelled. Maybe would have been quicker if regular smoko breaks had been far less. There is more, but havnt got time. Too much paper to fold up and dispose of.
5 Stars
"treated our belongings with respect"
The men were very attentive and treated our belongings with respect. They were also friendly and reassuring.
"arrived safely with not one breakage"
We were very happy with Conroy, except that the truck was more than two hours late arriving. We would have appreciated a phone call, instead of us having to phone to ask where the truck was. Apart from that, once they arrived, the three young guys who were very sweet, worked hard and made up for the lost time, with a very efficient pack. Everything was well packed on to the truck, and arrived safely with not one breakage. Very happy and would gladly use them again.
"Helped my transition go soo smoothly"
The guys were polite and courteous. Helped my transition go soo smoothly
Pleasant and helpful staff, from the first notification of my container having arrived in NZ, to the guys that delivered it.