Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"arrived before scheduled start time"
"efficiency & professionalism"
We were most impressed with the efficiency & professionalism of Conroys with our move recently.
My only gripe was: it takes 2 big sheets of newsprint to wrap a lightbulb, yet my terracota bird bath got wrapped in a blanket and was the first thing to fall out once the back door of the truck was opened (and smashed). Some of my outside concrete furniture also got very scratched and chipped in transit and I suspect it was because it wasn't wrapped securely enough when it first left my home and went into storage before being delivered in another truck. Which would suggest that it could have been wrapped better. But that aside, Conroys did a wonderful job and certainly made it easier than doing it ourselves and we could have broken a whole lot more than a birdbath!
"really great service"
My wife and I found Conroy Removals to be a really great service. One thing that could be considered would be to have another packet.
5 Stars
"nothing was a problem"
Great couple of guys that delivered furniture to Waipuk, very helpful and nothing was a problem.
3 Stars
"very inconvenient"
Hannah the sales agent was great! Couldn't fault her at all.
The movers on the other hand were a different story. Conroy wasn't able to tell me until the day before the shift what time the movers would arrive - I've never come across this before. This was very inconvenient as I needed to organise cleaners afterwards and someone to meet them at the other end. Then the movers didn't show up at the time they said they'd be there. I left clear instructions as to which items were to be moved to which location (2 different drop off points) which the movers didn't follow. I had to ring dispatch (who were really helpful) 3 times trying to find out where they were, what time they would be arriving at other locations etc as they didn't contact me once even though I had left my number for them to do so and tried waiting around to meet them in person to explain what needed to happen.
Definitely would not recommend. A self employed guy off trademe would have been cheaper and less stress.
"respect and professionalism was first class"
you were recommended by two couples / satisfied customers I knew in Mackay Qld. I am not disappointed. Your managers at Point A (T'ville) and here at Point B (Çhçh) instilled well founded trust. The shipping, and initial guidance with paperwork issues were so appreciated. #//# I received three quotes in Qld. You were nearly the cheapest but your reputation swayed me. A special thanks to your Nelson delivery team. The respect and professionalism was first class.
"helpful and careful"
We provide you with maps but unfortunately your truck lost its way and was somewhat late. Nonetheless all went very well on the day. Your GPS could not find 6 Bridford Way and the maps were the best we could find. Your two man team were helpful and careful throughout despite their long day and should be commended for their dedication.
"made the process of moving fun"
Simply excellent service, on time, with the right number of guys, finished quicker than everyone thought it would take.
Enjoyable to talk to as well, made the process of moving fun.
Staff arrived before scheduled start time, were friendly and professional. Nothing was too much trouble and they went out of their way to assist us. I would defnitely recommend Conroys and would use their services again in the future if the need arises.