Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent Boys
No Tools
Guys delivering were pleasant enough but arrived with no tools/packing knife to unpack and assemble bed. Clearly were out of their depth when tasked with putting the bed together so I sent them away, borrowed some tools and assembled it myself. I had paid for and been told that this was part of the service so not impressed. The experience was a complete contrast to the professionalism of the eagle removal guys who packed everything up in the UK.
Very Pleased
V pleased with move from uk to Nz.only a few things broken so far.to be expected with a big shipment.i was pleased the guys at this end put my beds back together.wont be moving again in a hurry.
We had a very poor experience with Conroy. Which is a shame because our first experience two weeks ago was superb, when they moved our contents from storage to our home. This experience was very different. The truck turned up with just a driver, and he informed us that his mate had packed a sad and not turned up. He then decided he coudn't back down our steep driveway - the previous week, the truck had managed to back all the way down (we had informed Conroy to bring a small truck, but they brought a large one). So everything had to be carried down our long driveway. We suggested using a trolley - but driver told us that the trolley had been stolen, so he didnt have one. We had to help him by backing my car and loading up boxes and driving them down to our house. Conroys were supposed to unpack everything and take away boxes. The driver didnt do any of this. But simply offered to come back and take away empty boxes later. All in all, a very unprofessional move and disappointing after our first good experience. I think there's some compensation due.
"Good communication, friendly and professional"
We are very happy with the service. Good communication, friendly and professional. Everything went smooth from the start to the end. We honestly have no complaints, The guys did their best, worKed hard, we had no breakages so that in itself says a lot, THANK YOU!! We would definately recommend and use Conroy again.
The boys were excellent. I hope they get well paid for such back breaking work.