Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"could not have been happier"
"some damage"
The people who we dealt with from quotation to delivery were great. However when our items were unpacked there was some damage. A vase that was given to me by my best friend which had "fragile" written over the packaging had a wheelbarrow placed on top of it when the final delivery truck was packed. The vase is completely broken. We've also got damage to some bedroom furniture. So although i have stated above that i would recommend conroys to others it wouldn't be without caution and telling people about the items that were damaged/broken.
"No hassle, no breakages"
Conroys were by far the most comprehensive and easy service to use for removal. The guys who came to move were polite, helpful, organised both ends of the process. No hassle, no breakages. So awesome when moving is so stressful. Highly recommend no improvements I can suggest.
3 Stars
Only bad thing was that the discharge began 21/2 hours late but luckily I was not on a tight timeline or otherwise it may have been an issue
"can't fault your wonderful service"
Thank you Conroy Removals ! I can't fault your wonderful service. The packers were amazing and the boys loading the truck out of a difficult site managed it beautifully. Delivery at the other end was great. Used a lot of moving companies over the years but you are the best!!!! Thank you.
"Complete joke"
Lost one carton, damaged 2 more, and the delivery crew weren't able to assist in the unpacking (which had been charged as part of the full service) because they had 'forgotten' to bring their tools. Complete joke of a service and would never use these guys again or recommend anyone to do so either.
4 Stars
"safe and sound"
The service delivered my goods safe and sound but what I was told that it would be a 12 to 14 day delivery service turned out to be 2 months later that I received my goods on the 22nd Dec. It did cause settling home difficulties for me unfortunately. But the staff were very friendly from Australia back to NZ.
"service is second to none"
We have used Conroys for various reasons over a period of time and their service is second to none. A slight disappointment this time with the disparity of the quote versus the actual charge. All up though great. Goods in Tauranga within 10 days from Christchurch and that's with the after math of an earthquake!
"not as friendly"
The consultants at the office were not as friendly. They were helpful with email correspondence but were rude when communicated over the phone. The shipment was over 5hours 30min late with no communication from the office. When we called to inquire the phone was dropped on us. I was a struggle for an hour to get a hold of people to find out what is happening with our container.
The ground consultants were so helpful and friendly. I will most definitely give them a 5 star rating.
We had 3 items crated in South Africa. Two of these items came to our new home without crated and was clearly manhandled. I have pictures of 1 Item
5 Stars
"all pleasant and very obliging"
Very impressed with all the teams who were involved in the shift - all pleasant and very obliging. Nothing was damaged or broken during packing, in storage, or unloading. Great job all round! Thank you.
We could not have been happier with this move. At both ends (Palmerston North and Riwaka) the moving team were excellent. Nothing was too much trouble and they were all most helpful and obliging. All of our possessions were very carefully handled, and valuable paintings and ceramics were professionally wrapped and transported.I have thanked the team leader Owen personally but I would like to have it on record that he did a fantastic job, under not always easy circumstances. Thanks again for a job very well done.