Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very polite and careful"
"prepacking was very thorough and delivery on time"
Excellent quality of service, prepacking was very thorough and delivery on time with great communications. Highly recommend Conroys.
"Everything was on time and pickup and delivery went superbly"
Everything was on time and pickup and delivery went superbly. The only issue was the truck sent was too small for the load and have had to wait several days until a second load arrives. If it comes on Tues 25th morning we will be happy as there will be no one home from 12 till 2.00pm.
"very efficient, respectful, amiable and careful"
The three man crew were very efficient, respectful, amiable and careful. We enjoyed having them as the crew transporting our household belongings. I am not sure of all their names although I remember that the driver was Joker.
"helpful guys"
good service friendly and helpful guys
"The movers were friendly and did a good job"
The movers were friendly and did a good job. Paperwork was also handled well.
What could have been a little better is communicating information on progress of the shipment. I only got an automated email after asking, and also didn't get an email confirmation of the delivery appointment.
5 Stars
"It would be great if more staff were there for delivery."
It would be great if more staff were there for delivery. On the delivery day, only 2 staff were there to unload two 20feet containers.
4 Stars
After unpacking everything I have found that my SKY remote and Samsung tv remote were missing.
I have been able to get another tv remote no problem but SKY have charged me $25 for a replacement remote
"Brilliant service from start to finish"
Brilliant service from start to finish, very professional and brilliant customer service from all parts of contact. Just need our last 18 containers and we will be very very happy. Thanks for all your help and support.
"Late in the delivery"
Late in the delivery, I had to call to get info on where the truck was. Also boxes marked in black marker, THIS side up / only this side up with arrows pointing this way up , was disregarded and packed how ever the driver wanted to load it. I was there at unloading and pointed this out to driver, as to have an explanation that the other person did it ?? ..also loading ramp had come loose inside truck and had come to rest on excersie bike. Causing slight bend to handle bars.
"large scale tetris abilities"
Thanks so much for your removals teams efforts with all our stuff. It was hot! Glen, Dylan & Jason did a fantastic job and were very patient with us. We would happily use conroys again and now have an insight into their large scale tetris abilities. 10/10. All the best.
the guy was on his own - steve due to staff shortage , he was very polite and careful with our small load please pass on my thanks to him and also advise his supervisor Colin