Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Appreciated prompt response and ongoing comms"
4 Stars
"Organised.Helpfull"
Both guys excellent. Organised.Helpfull. Efficient. Carefull. Very proffessional people from the booking to the delivery. Thank you very much. Regards Mark Mac.
5 Stars
5 Stars
"Good quick service"
Good quick service. Communication could be a little better.
"A few pieces of our furniture were scratched and dented"
The only reason I would not recommend Conroy: A few pieces of our furniture were scratched and dented. Our one leather couch arrived soaking wet on the arm piece (dont know where water would come from that side of the couch in the truck).
After the move our one fridge does not work at all. Our washing machine has two dents in it. The fridge door suddenly does not close properly (the one thats not working). I dont know if it was dropped or what.
Two of our concrete pillars were offloaded from the truck totally shattered in pieces. They were just put in the garden without a word. I found them in that state. Had to throw it away.
My wife bought me a metal toolbox for my birthday. When Conroy packed the house in Auckland she asked the guys to please look after the toolbox. The toolbox arrived all dented around the bottom edges. Looks like it was just dragged onto the truck. Very dissapointing to me.
Spending 3500.00 dollars on a local move is a lot of money and I did not expect this to happen.
Even when we moved from South Africa to New Zealand all our furniture were intact. This was a local move from Auckland to Napier.
Anyway, I cant do anything about the issues, but I hope you understand my feedback.
Regards, Philip
"Arrived on time"
Arrived on time, efficient, helpful and friendly.
"Very helpful"
The two men (Big Maori Boy and the Tall German Boy) who delivered to 10a Harbour Street, Auckland, made very light work of quite an awkward delivery. Very pleasant, Very helpful And they deserve a pat on the back from the Boss.
ps I have used your Company for 35 years (ex Christchurch) Wayne
"Communication was excellent"
I Ai am very great full to Conroy's for moving my furniture. As I was only moving part of my house to another city no other moving company would help me but Conroy's did. Communication was excellent. I always got answers to my questions. My items were delivered a day later than agreed on due to legal driving hours which was fine as I was informed about it so had no problems with the delay. I couldn't recommend Conroy's enough.
"Great communication and customer service"
Great communication and customer service. Delivery crew was fast and did an awesome job.
"The paperwork needs to be simplified"
The paperwork needs to be simplified and it was not clear at the start how many different documents needed to be completed by when. Overall though it was pretty good.
Appreciated prompt response and ongoing comms prior to removal task. Positive attitude of the 3 removal men regarding difficult move of heavy, awkward item down internal stairway. Oversight of foreman ensured all went smoothly. Good team.