Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent Service
Excellent
I would like to commend your excellent staff members Robin,Tyler and Taylor. They were great professionals at their jobs, naturals at customer service, on time, did what they said they would do, excellent communicators, not officious and a pleasure to have around. They cared about our possessions, everything arrived unscathed and were a calming influence. I cannot praise them enough. If there is one area for improvement it is for Conroys to update some of your hardware- but it all worked. That said your pricing and responsiveness was best in market so you clearly keep costs appropriate for your market segment. Overall a truly excellent customer experience.
Very pleased.
The men were polite and careful with my belongings They worked non stop until the job was completed. Very pleased.
Thought they had been very careful. Until we found the damaged items. We paricukarly mentioned very fragile antiques and a very special Wurlitzer Juke box. My father went into hospital on that day after a serious accident and I couldn't be present. Incredibly dissapointing. Yes we had our own insurance but these pieces are not replaceable and finding somone to fix them impossible at this point. Not impressed with how they handled them at all. When they left I thanked them for their care and attention. We then discovered the damage as we sorted the furniture. Including damage to our brand new house, sliding door frame. Slamming through with a huge chair over his head. Taking a chunk of the wood. Very upset indeed. I was told you had protective covers. I dont even think they were used. I saw with my own eyes as I was leaving one if the antique chairs picked up by a leg. It is now in several pieces. Chest if drawers with a broken handle which I know was not broken when they picked it up.
Awesome
Awesome! Experience. Moved my furniture from Brisbane Queensland. Very good communication, from the very first time we got in contact with them. Marcia, Leticia and Susan, well done ladies. All our furniture was delivered to our house.here in NZ. Thank you Conroy Removals.
Very happy
A very happy experience for me.
The mission was complex and it was carried out with good humour and dignity
Table legs and chest of draw legs got damaged. So a little more care with this area would be good. Otherwise a good service. Thank you.
Thanks
Our move has gone flawless. Conroy communicated and updated us with progress all the way. With the packing of our furniture it was a slow start the 1st 2 days, but on day 3 more people came and the truck was loaded as planned. Friendly people all the way trough. Thanks.
Excellent service from start to finish. Kept in touch with me always on when and where my cargo was. Such prompt Delivery service also. Just a wonderful company to deal with without any confusion or worry.