Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Timing of pick up and delivery were exactly as planned"
"quite distressing"
was very happy with the customer service side of things however on the packing front we had several residents waldrobes and bed side drawers missed, when we figured this out we had to return to the care home ourselves and pack up what was left behind, making an already extremely busy time more stressful. it was quite distressing for the residents concerned thinking that their things had gone missing. thanks.
5 Stars
"Careful and nothing to much of a problem"
Your guys were great. Careful and nothing to much of a problem. I did not carry insurance as the distance of tne move was only 1km. so careful was very important. Thanks for a very good effort.
"we had some damage"
we had some damage which could have been prevented.
"Every single person I interacted with was really friendly"
The experience I had with Conroy was sensational. Every single person I interacted with was really friendly and nice and it was all so easy. Highly recommend!!
"Packing fantastic"
We have moved three times now around NZ. This was the best experience yet. Packing fantastic, loading driver fantastic. Unloading placing of furniture, fantastic. Now 80% unpacked, nothing broken! Your staff from the receptionist, the packers, the driver and unloaders were pleasant, professional and very good to deal with. They all deserve a well done and we will sing your praises. After spending 45 years myself in a service industry this praise does not come lightly. Thank you all well done. Now just boxes and packing to be removed. Will be calling tomorrow to remove fist part.
5 Stars
"made moving possible"
Great Service, lovely people, made moving possible. Especialy enjoyed the cardboard furniture class and the armchair unloaded at just the right time. Thanks guys
"A few scratches and dings"
A few scratches and dings on some of our furniture. Wellington delivery team were good. Packing team in Tauranga were average.
"very polite and careful"
the guy was on his own - steve due to staff shortage , he was very polite and careful with our small load please pass on my thanks to him and also advise his supervisor Colin
"prepacking was very thorough and delivery on time"
Excellent quality of service, prepacking was very thorough and delivery on time with great communications. Highly recommend Conroys.
Doug at Tauranga branch very helpful - provided boxes, paper etc to pack.
Removal team very good and I felt they were careful with our possessions - involved loading on to small truck and taking up windy driveway to long haul truck
Driver (Phil) were helful at both ends of the move
There was one young, inexperienced member at Wanganui to assist with unload
Got a call from Sue (Tga depot) on the day of the move for my day before the move call to see how things were going - so seemed a bit disorganised
Timing of pick up and delivery were exactly as planned