Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Friendly efficient team"
"made one major part of our move easy"
Everything ran smoothly, the crew at the Matamata end were great and always happy friendly and smiling, and the crew at the Wellington end the same. You have a great bunch of guys working for you, hope you recognise that. Thanks to Hannah and Taupea, made us feel at ease, especially as our stress levels were right up trying to find a place to live in Wellington... which we did at the last moment, nothing was an issue, it at least made one major part of our move easy. Thank you.
"third or fourth time our family have used Conroys"
Fast, friendly service from office and truck teams. Couldn't ask for better. This is the third or fourth time our family have used Conroys and we will do again. Thanks!
"They played music, laughed & joked which made for an awesome experience"
Moving house is a stressful experience in itself let alone moving island also.
The team of movers you sent to home to move my belongings where wonderful !!!
They played music, laughed & joked which made for an awesome experience....its so hard to be stressed when your happy.
All my belongs made it to Christchurch in one piece and where unloaded in the same friendly manor.
I can not thank you and your team enough :)
Can you please pass on to your team my comments
Helen
"The removal was a disaster"
The removal was a disaster. Score to date is a dropped clothes dryer ( infront of us as off loaded from the container)- its a right off: a fridge freezer with a dented freezer door - unable to be repaired or replaced: an upright freezer with a dented top ( about 2cm deep) and extensive dents on both outside sidewalls- uneconomic to repair and a rimu dresser with a damaged draw and a destroyed "skirting" Board. On the positive side, all the personal items we packed into banana boxes etc arrived undamaged; the delivery and pickup were on advised dates and comms was great. We are yet to see what the company will pay for but suggest you pay by credit card so you have some protection.
"carried out with professionalism"
Everything from the initial quoting to packing in New Plymouth and finally unpacking our furniture in Napier was carried out with professionalism.
We were impressed with the communication of your company informing us as to timing. Murray, the driver and his helpers, both in New Plymouth and also in Napier were very friendly and helpful making the move less stressful for us.
We would certainly recommend your company to our friends.
Maurice & Gill
"Nothing too much trouble"
Great team. Nothing too much trouble. Made light work of tricky access by skilful driving.
"already recommended you to my friends"
They were brilliant they made the move a fun time the guys were fabulous
I would use convoys again and I have already recommended you to my friends who are moving soon.
thank you once again.
"I was amazed by how the process and treatment were done"
I was amazed by how the process and treatment were done. Easy and carried out in excellent manner. Quote, communication using tech and the actual move on te day. Just brilliant!
5 Stars
"your business is all about people"
Apart from the expected safe transport of goods within the time frame agreed, your business is all about people and the service they provide. Callam and Jay were exceptional, with a "no problem" positive and careful attitude throughout the process.This is my 36th move in 15 years and they are among the best I have encountered both in NZ and Australia. They are great ambassadors for Conroy Removals and ensured this move was stress-free for me. Thank you to them both.
I will definitely be using Conroy Removals for my next move.(approx 12 months' time Taupo to Bay of Islands).
I have reported one dining chair missing and am still waiting for news on that. Graeme has advised that the matter is with Operations. For that reason I have marked that I would like a response.
Friendly efficient team. Would recommend.