Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat
Great guys. Every thing treated as there own goods No damage to anything.
Only fault is they didn't make up the beds or cook some scones for morning tea.
Removal guys were really good,unfortunately the truck couldn't get up the driveway so had to rely on a truck being brought in which took a long time so they took most of contents down to the garage to wait.Didn't help that it was terrible weather and the carpet was muddied when they came in, wasn't their fault but didn't help.The weather can't be controlled.
Awesome
Easy to deal with, moving guys were awesome and polite. Did a fantastic job, would definitely recommend using Conroy Removals again should the need arise
Quick, effective and careful.
The service from admin side has been Excellant , we were kept upto date with every step We moved with Conroy to Australia and were very satisfied , the move back has not been as professional with the packing . We have so many broken or damaged items , The way they were wrapped was ridiculous . ( Example a light bulb loose inside a glass vase ) This move, the lack of care has left bedroom suite damaged , leather lounge damaged , ornaments broken , pot handle, china tea cups . I would've accepted some incidents to occur , I believe most of this damage could've been prevented .
Very happy with Conroys, both in Australia and NZ. All of my communications and dealing with Conroys have been excellent, timely and friendly. I was worried initially with having 1 shipment, split into 2 consignments, one remaining in AU and one off to NZ but I needent have worried. Each country handled things nicely and I felt like a valued customer, not just a number. Thank you for everything and getting all of my goods to where they needed to go !
Appreciated.
Felt confident and reassured both with the loading and unloading.
Staff were very obliging
Appreciated the great service.Well managed
Thanks and Blessings
The guys were very good and worked together well. As we were running out of time later in the afternoon the outdoor furniture was in the garage. I asked if it could be placed in the garden which they did, but two pieces were left awkwardly on top of an inaccessible part of the garden - up steep narrow steps. I had said there was no access for taking furniture that way but two took off to see and upon realising there wasn't access left the two pieces up the top. When they return with Paul's few bits of furniture it would be good to have them repositioned by your guys.
I had to get the price readjusted as I no longer needed storeage and sold several large items that were in the original quote. It would have been helpful to have had the itinerary/breakdown at the outset so I could have checked.
Communication was very good with Luke, Joanne, MaryAnne and George. We really appreciated the guys waiting for the release of the keys and deliving at 3.15 getting late in the day.
Thank you and I hope we were saitisfactory as customers!
Conroy's moved us from Wellington to Christchurch and also held our furniture in storage for approximately 8 months while our new home was being built. We found both the packing and delivery teams very efficient and helpful. The only slight negative has been no one from the Christchurch team has responded to our voicemail request to have our flattened boxes and plactics and wrapping paper picked up and taken away. That is the only reason we have assessed the customer experience as a 4 star rather than 5 star.