Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"went as planned"
4 Stars
5 Stars
You have had most of my gear in storage for over 2 years when ever I have any contact with your people they are excellent from reception, sales, branch manager and removal lads. great stuff I always recommend your company. My girlfriend recommended you after a fabulous experience 3 years ago.
regards Rowena
4 Stars
move went well however delivery and pick up times not adhered to. told 8.00am for both but on pick up day I had to ring and was told 10.30 am and again on delivery the driver rung to say around 11.00 am then again to say between 1.00 to 2.00 pm. Both teams were great, friendly and helpful and hard working. The items we packed were all undamaged however the large wall cabinet had the back bottom sides smashed and I have had to glue these up and patch with plastic wood (looks ok but not perfect as it was) The bbq had 2 wheels smashed(wiil have to buy new ones) and the other 2 bent up undernieth(have had to panel beat these) and the work bench had all 4 corner support legs smashed in(I have had to panelbeat and weld these ok but not perfect) and 5 large porcelain pots have been broken.
5 Stars
Perhaps to check delivery access prior to delivery taking place, as the angle entrance was tricky & truck ended up parking out on n busy road.
"efficient and on time"
Service on the day was efficient and on time. Very impressed with the boys (Scott and his friend) on how they provided friendly service. Keep it up and will definitely use Conroy again.
"wasn't the best move"
We had a number of things go wrong with our move but I expect that is probably standard for all moving companies when moving. The major things were: some things weren't packed that well and had damage and this included antique items, the packers didn't make any note of the things that were not to be taken for removal (that I pointed out as i was at the house the whole day with the packers) and so these things ended up being packed when they shouldn't have been, some rubbish was left in the house by the movers which i then had to pay for someone to go and collect, one of the movers emptied the contents of our vacuum cleaner into our recycling bin which then had to picked out so the recycling company would collect the recycling, despite giving instructions to the packers not to remove the garage door remote on the kitchen bench it was packed or removed also and now has gone missing so we have had to pay for another one. These issues have delayed the return of our bond on the property. We are also missing some items. On the delivery end the main issue was the delay in delivery by almost 3 hours and the lack of communication between the ops staff and head office. The delivery people in Tauranga were however very professional and a lovely bunch of boys. They even agreed that the Wellington crew had not done the best job. It wasn't the best move and I think for the money we paid, in general we are disapointed.
4 Stars
4 Stars
Everything was perfect until you forgot to deliver my items...once I made a big fuss you brought them out. Therefore that was your downfall. Everything else was amazing
Thank you for an efficient move, all went as planned