Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"awesome service and cheaper than i was expecting"
"The cherry on the top was the cost"
Excellent service, pick up in Auckland and delivery to Tauranga went without a hitch, everything arrived intact, no issues. The cherry on the top was the cost, the best quote by far out of three. Have already recommended Conroy to friends.
"problems at all"
We moved a small house lot from Hawkes Bay to Marlborough with no problems at all. From the young guy that came to pack the items, to the first carrier to the very nice gentleman from Blenheim and Nelson that dropped everything off at our destination everything went very well. Would not hesitate to use Conroy's again and are looking forward to using one of their other services shortly. Excellent Service.
"poor handling"
We were lied to several times about a range of things including the insurance, pick up and delivery times. The wrapping of our belongings was poor, a lot of our things got damaged by the poor handling. Our stuff had to go into storage because we didn't have a house to move to straight away and upon delivery of our things to the storage unit, extremely late which meant I was there until 7.30pm!, we phoned you the next day to find out how long we had to check everything for insurance we were told we had until we found a house. We couldn't check everything on the day of the delivery because the storage unit closed at 8pm and the way in which our stuff was just thrown in by your delivery guys. We finally found a house and upon unwrapping everything we discovered a lot of damage. We took photos of everything that was damaged as soon as we unwrapped it and now we have been told that we are not covered! We payed a lot of money for this move and to be told that the insurance won't cover us now is extremely disappointing to say the least. I will do everything I can to ensure that nobody I know ever chooses you for their move. Thank you for nothing!
"no breakages"
Service was good, I personally thought there should have been an extra man at the unloading in Christchurch though. Recommend, no breakages. pleasant guys to talk too. all in all a good experience.
4 Stars
3 Star Move
We recevied 3 quotes prior to chosing Conroys and chose you because you appeared to be the most professional with your quote and the representative (Rodney White) who came to our house was extremely helpful and professional.
We were advised that there would be 3 movers coming to our house to pack and move items to 2 seperate areas which were identifed however 5 movers turned up to our house which resulted in a signficant amount of confusion and there was no real structure in respect to who was doing what, that ended up with items being packed to go to storage which shouldnt have and items that should have gone to storage ending up at our rental, also the fridge was left behind at our house and also a cabinet that was meant to go to our rental ended up on the truck going to storage, this resulted in me using our van to relocate some of the goods as the container was full. Also a large mirror was smashed and we realised that accident happen however more care should have been taken, also our fridge which is new and suffered some damaged as it would appear that this has hit framework or doors or something causing damage. Also we were advised by the person who bought our house that there was a whole drawer of ktichen items that hadnt been packed and we now need to go back to our old house to retrieve. The movers in general were good bunch of blokes and 1 young lady and were certainly earger to please however as mentioned there was no real structure as no one took the lead which caused issues for both parties. we are currently awaiting a call from Conrroys to discuss the best way forward. The moves certainly raised stress levels for myself and my wife.
"keep up the good work conroy removals"
hi conroy team
I would like to thank you for the best service ever from the team in auckland and nelson it was stress free knowing that you guys made it very pleasant for my family and i..I highly reccommend you guys to anyone that wants a stressfree moving experience....im going to give your name out family and friends
keep up the good work conroy removals 
5 Star move
Only feedback on packing is that the shelves for our buffet and china cabinets and other cabinets were hard to locate amongst all the boxes. It is hard to unpack without the shelves! Some sort of sticker or notation for important boxes like the shelves would be good. Otherwise start to end was a well run and professional experience. The shelf thing is a suggestion for improvement. I got the overall service we have experienced previously so please don't take this s a complaint.
"most unhappy"
Pickup was confirmed with despatch by Roadshow the day prior for 8:30am. The truck arrived at 11:30am. Our clients teams were onsite at the pickup and delivery address from 8:30am to support the move. The pickup address was not informed of any delay nor was Roadshow. We contacted dispatch and were given a new ETA, but no reason for the delay. Our client was most unhappy given the cost of the move for a 10 minute relocation of two triangle cabinets.
awesome service and cheaper than i was expecting.
Recommonding to others already