Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood crew in Napier. Hard workers and friendly.
We had 2 items damaged one an MDF shoe rack no longer usable the other an antique Kauri writing desk with a stool. The side door of the desk was ripped off the hinges. Your staff apologised for the damage but the antique desk will require a furniture restorer to repair it. This item has been in the family for 4 generations and has sentimental value to us. This item has traveled successfully with us for over 20 previous moves.
My score reflects this damaged apart from the damage your staff were lovely and very accommodating.
Really happy
I thought the team uplifting our house contents were efficient and friendly. The team in Nelson that delviered our house contents were also efficient and friendly. Really happy with the service.
Very quick response on shipment schedule follow up.
Thank you
Helpful
Helpful and efficient group of movers. Although moving can be stressful the actual move of our goods was not.
Tall boy, bedside draws and a couple smaller items damaged in move. Stairwell walls damaged with dents during removal which isn't ideal 2 days before settlement on the property but overall good service, thanks .
The best thing about Conroys, for us, was their price which was substantially lower than the competition. Their communication is a little ordinary and they take no notice whatsoever of anything marked fragile, so pack well. Even though they visited our property to assess access there was total chaos when the truck actually arrived with no one really seemingly in charge. The team were great and worked hard and generally put things in the right place but not always. They have no system to check what goes on the truck so its a bit of a lottery if everything comes off the truck. If you book Conroy then be aware that, for us, the price was a bit of a reflection of the service. We would certainly use them again but we learnt a lot from this move and would apply those learnings if and when we ever move again,
Great service, the company and staff were excellent to deal with