Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"made my house move so smooth and stress-free"
"a lot of complaining"
Although the movers took good care of our furniture, one of them broke the foot of a table that belonged to the owner of the house we were leaving. Instead of an apology for breaking the table, he complained about a box being too heavy and rudely asked me what was in it. It was a medium box with books.
There was a lot of complaining overall about access to the upstairs flat in Mount Victoria, although I gave detailed information in advance about it.
"Excellent service"
Excellent service, very pleasant staff.
4 Stars
"such a hard working people"
An absolutely wonderful experience. What a great team of movers. They were such a hard working people.
"caring and careful with our belongings"
The guys were all on time, brilliant, kind, caring and careful with our belongings. They really put us at ease and we look forward to using conroys again. All the best, Clare-Harriette, Sue & Arthur.
"Delivery was as promised"
Kirsty was our telephone contact and was very proffessional and helpful. Delivery was as promised though delayed a day due to the weather. The guys that delivered were exceptional, couldn't has asked for better. Excellent all round, thanks Conroys.
5 Stars
4 Stars
"disappointed as I specifically requested that my TV was boxed"
Overall I was happy with the move but disappointed as I specifically requested that my TV was boxed and it was confirmed by your staff that it would be. However, on the day they said they did not have a box and it was only wrapped in a blanket. Secondly, when your staff arrived to pick up, one of them immediately made a dash for the bathroom, without even asking - quite rude I thought.
"overall good compnay to deal with"
Day 1
The guys were great
Day 2
The guys were very slack(wouldnt have them back)
Day 3
The guys were great
overall good compnay to deal with
Also ladys on the end of the phone were also great to deal with
"No communication"
1. No communication to confirmatio when would the delivery was arranged.
2. I paid NZ$500 for local the tranship. And I finally use my family wagon to tranship the carton boxes down to my house via my drive way. I need a money back.
3. Please ask someone to contact me for the refund of the NZ$500.
Everyone involved - from Kirsty who first took my call, right through to the guys who moved all my stuff (including A LOT of books) in 30+ heat were terrific to deal with. You made my house move so smooth and stress-free, thank you all very much. Will totally recommend.