Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"fanatastic job"
"Generally the guys were great"
Generally the guys were great, only wish they would turn up when they said they would.
"shift has to be the BEST one ever"
A huge thank you to the Team - from Penny at the Front Desk, Derek who priced the job and then the 3 staff who arrived with the Truck on our moving day. Everyone added their skills to make our whole shifting process extremely enjoyable!! I really appreciated the boxes being delivered to the house for me to pack and when I needed more boxes - Penny just worked her magic and we had them quickly. Derek had the truck size spot on!! Then the Team on the day of our shift arrived with such a great outlook - they had been briefed that my husband had ended up in hospital and things in our house were a little stressful with a challenging situation of not knowing if we could get the keys that day, due to a very horrible Vendor!! I am so grateful for the positive attitiude they each had to "make this shift as stress free as possible" the get a 10/10 for keeping me in that calm state all day!! Quietly reminding me when things arose that it was ok and to keep calm - nothing was a problem. We had quite a few laughs as the day progressed - this shift has to be the BEST one ever....Thank you, Thank you, Thank you.....
"response to immediate need"
Great service & response to immediate need.
"really impressed with the service"
We were really impressed with the service we received. In particular the team who were doing the unloading: Glen, who was a great guy to have around on two fairly stressful days, Gracie and Junior. Thank you to Penny in the office who was professional and friendly and also to Derek who sorted us out with an offer with only one day's notice. Brackenridge staffs and manages 30 homes in the community for people with intellectual disabilities and next time one of those client homes needs to relocate we'll be getting in touch. Rosie
"guys were great"
The guys were great, but unfortunately they were short staffed, from what I understand because someone did not turn up for work.
"very happy with the service from the beginning to the end"
We are very happy with the service from the beginning to the end. Nothing is too much. The whole are very professional and courteous was a pleasure to deal with them.
"made our move a stress free zone"
The 2 guys who helped us move were absolutely brilliant. They were professional and treated our items with respect and care. They were a delight to work with and made our move a stress free zone. Thanks again.
"Nothing was a problem"
The 3 guys who came to do my move were brilliant. Worked so hard and fast, coping with an assortment of animals getting underfoot and never losing their sense of humour. Didn't damage a single thing. Nothing was a problem to them. They were very professional and pleasant to Deal with. (I wouldn't rate the Napier end of the process AT all!) Wellington tho - awesome service. Much appreciated.
"helpful and efficient"
The only real problems we had with Conroy happened before the containers got to NZ. Dijkshoorn, the firm we were using in Holland, had persuaded us to let them also ship the container load in storage in Switzerland, saying it would then all arrive at once, and we paid extra for this convenience. It didn't arrive at once, but stayed in two containers, so we paid extra for nothing - and very poor packing by the Dutch movers compared with the Swiss. While we would happily use Conroy again, we'd never touch Dijkshoorn in a milliion years - interestingly, they haven't asked for feedback. The moving crew themselves were polite, helpful and efficient - and while we have a few things damaged, nothing is because of your people.
"Everything went more smooothly than we could have imagined"
We moved one and half containers of household good from Porirua to Tauranga, had them held in storage for two and half months and then delivered them to our new address in Matua. Everything went more smooothly than we could have imagined. Great customer service. The packers and unpackers were very efficient, polite and listened to what we wanted. They did a great job. My only complaint was that the leg of an antique table was snapped- if this had been placed more carefully without others items being packed on top of the upright legs, it would not have happened. Thanks for listening to our needs and tayloring your services to suit us. Your price was more competitive than other companies and I will definitly recommend your company to others.
"All worked very well"
No suggestions about improvements. All worked very well for me.
Lilly was a real Trouper packing up our stuff really really well to protect them.
The 2 removal guys did a fanatastic job at both ends , Neviile and his 2 IC., Great job.
I would definately use Conroy again, and will be recommending them as well.