Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"This was our 18th move"
"Great efficient"
Great efficient friendly service.
"no hassle"
Good service no hassle no extra cost . Thank you
"great job"
Conroys have done a great job and we can't thank them enough for all their help in collecting our goods from Melbourne Prime Movers as they went into Liquidation and delivering here to our home in NZ. We honestly thought we would never see our belongings again but thanks to Conroys staff in Melbourne and NZ who made it happen.
"Service was amazing"
Service was amazing. Was updated frequently with where my shipment was. Highly recommend.
"The Packers were very helpful"
The Packers were very helpful and asking questions and laughter and sorted everything out for me I would certainly get your company again feel very honour and appreciated your services
"the entire process was seamless"
From start to finish the service by Conroys was impeccable and the entire process was seamless. Thank you to the Conroys team for your efforts, we will be using you again:)
5 Stars
5 Stars
"All removalists were amazing"
All removalists were amazing, efficent, quick and careful.
Only a few items dented but nothing broken so i was very impressed :)
2 Star Move
I felt that the office people in Perth were very accomodating, however we had to push for more time for packaging as the time they had allowed was not sufficient. We had also disassembled all the furniture to make it easier and quicker. Was disapointed that one of the packing men was sick on the 2nd/3rd day. Not what we wanted to catch given we were moving countries and had a baby in the house. He also continually took phone calls from family throughout the packing process. His offsider was lovely and worked well. Upon arrival of the goods at our house we were disapointed with the quality of packing and stacking as a lot of items were torn through and a fair amount of boxes were damaged. We had a fair amount of damage to various items ranging from $40-$2500, but the biggest disapointment was that a $2500 appliance was stolen and not even added to the inventory, so we assume that the packing guys took it. Surely they are to blame given it was not even itemised. Currently making a claim through insurance. But i hope the emplyees are looked into and charged as that is not acceptable, given i asked about police clearances etc before signing up with the company. The delivery guys were lovely in NZ, did the job quickly, although i was under the impression that all furniture would be reassebled which it wasnt. Labelling of boxes was very poor and it was extremly difficult to know what rooms to put boxes when all it says is bed parts...(which bed?!)I surely hope that the insurance claims i have made will be prompt and smooth.
This was our 18th move and have used other removal companies in the past. I was so impressed with Conroy's that we will definetely will be using them again in any future moves. Booking on line so easy and effective, all staff were so friendly and accomodating. Staff were so organised, systematic, clean and tidy so when it came to unpacking it was a breeze compaired to other time. Items were in the right boxes and all together and no horriible sticker all over our furniture! I certainly would recommend Conroys to others and will be using them in future moves. A very big thank you to all the team.