Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"All tracking, documents etc communication was brilliant"
4 Stars
4 Stars
"proud of the job they did"
Your packing & moving team was a bunch of bright & cheery individuals, all of whom were proud of the job they did. I'd just dearly love to find the missing 400mm screwdriver which, for reasons known only to me, has sentimental value.
"curteous staff at both ends"
Great service, really happy, curteous staff at both ends ie Australia and NZ.
4 Stars
"Not very good customer service"
I cannot fault the 2 guys that delivered our goods - they where extremely efficient, pleasant & well mannered. Unfortunately the same can not be said for the staff at your depot. I received a call to let me know a lawn mower could not be delivered as it did not fit onto the truck & would be delivered on Friday. I advised the caller, my cousin would pick it up. We were told to ask for Chris or Peter. On arrival at the depot he was firstly ignored at the counter, by 4 guys & a lady who where in full view of him. After asking for assistance to speak to Chris or Peter, Chris, being 1 of the 4 standing there, my cousin was told he could go and find the lawn mower in the yard himself. Fortunately another employee, who happened to be passing, offered to assist & he went out of his way to help. Furthermore, I received a call on Friday afternoon, to let me know the lawn mower would be delivered on Monday, there seemed to be a bit of confusion when I said we had already collected it. Not very good customer service from the office side of things.
"Once again great service"
Once again great service, the team seemed to remember where everything came from,
The packing up of our belongings went very smoothly
The packing up of our belongings in Wellington went very smoothly and they completed it in the time frame given. the crew were very friendly and treated our property with respect. They delivered our furniture on time and willingly put boxes and furniture in the designated rooms. Also prompt service for picking up the empty boxes. We have misplaced 3 small items (pukekos) but hope they may turn up somewhere in the house! Very happy with the service Conroy provided. The stickers on the furniture are hard to remove but understand you don't want them to fall off!
"he two young men from Napier that packed our home were incredible"
The two young men from Napier that packed our home were incredible.great guys that made our move so much easier.even the mother in law when they move soon mentioned she would love to have them .please give them a shout out how good they were.
5 Stars
"made everything an easy and pleasant"
Thank you Guys, it was a pleasure to deal with you and we would not hesitate to recommend you to others. You made everything an easy and pleasant eperience from start to finish and took great care of our belongings.
the only reason I didnt give a 5star was the lack of communication re; delivery day to the house. All tracking, documents etc communication was brilliant but when the goods had cleared customs etc, we didnt know when our stuff was being delivered and I had to chase for a delivery date/time.