Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,678 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"overall not very happy at all"

Review for Moving Locally submitted on 21/03/2017
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Feedback:

We haved used you before and it has been good. This time the movers especially the youner one was very careless, bumping things around. Almost put our couch through ranch slider. Bumped our fridge into the door leaving a mark on the door frame. Generally didn't seem like he cared at all. Glad we moved all the more delciate things Bumped our couch on an overhang plus many other minor bangs and bumps. He was physically very tired. Where the older person in charge originally was excellent top marks. So overall not very happy at all.

Thanks

Grant

Response from Conroy Removals:
Dear Grant, Thank you for taking the time to provide your feedback. It is very displeasing to hear of your experience, this is not what we aim to deliver. We greatly appreciate your repeat business and apologise for not living up to our normal high standards. Your file has been passed on to management for review. With kind regards - Conroy Removals

"Friendly and professional"

Review for Moving to NZ submitted on 21/03/2017
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Friendly and professional. Competitively priced (you and Pickfords were low of 4 inspections and quotes).

Not too much hype and hard sell around insurance. I partially insured at 18k. (How can I price family treasures, they are priceless). No drama around self-pack. No scary customs/MAF man stuff. (We are kiwis coming home and have nothing to hide or fear).

3 Stars

Review for Moving Locally submitted on 20/03/2017
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"Everything went seamlessly and I couldn't believe we had not one breakage"

Review for Moving Locally submitted on 20/03/2017
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Thank you Conroy removals for a truly great moving experience. From the very first quotation visit with Derek, we were very impressed with your professionalism and communication. I had a few questions and they were always answered promptly. The Moov app was also very useful. On packing day, the packers arrived on time and left us to go to work. On moving day, the movers again were on time and very friendly. Gracie and Craig (I think that was his name) were great and very hardworking. Everything went seamlessly and I couldn't believe we had not one breakage! 

Thanks again. We would highly recommend your company to anyone wanting to move.

5 Stars

Review for Moving to NZ submitted on 20/03/2017
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5 Stars

Review for Moving Locally submitted on 20/03/2017
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Feedback:

ALL GOOD

 

2 Stars

Review for Moving to NZ submitted on 20/03/2017
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4 Stars

Review for Moving Around NZ submitted on 20/03/2017
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"excellent job loading and unloading"

Review for Moving Locally submitted on 20/03/2017
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Chris and Jared did an excellent job loading and unloading, many thanks smiley

"very efficient and helpful"

Review for Moving to NZ submitted on 20/03/2017
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All the guys at both ends were very efficient and helpful. Will def use your services again. x

"made things easy"

Review for Moving Around NZ submitted on 20/03/2017
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We recentl;y moved a partial house lot of items to Taupo, evertyhing went so smoothly, the guys who picked up were on time, nothing was to much bother, fantastic service, the drop off in Taupo was also on time, again fantastic service, I would  highly recommend Conroys.  Hannah your rep was also so helpful and made things easy as i was very stressed out about the move.  Excellent Service all round.

Response from Conroy Removals:
Dear Judy, Thank you very much for your feedback. We greatly appreciate the opportunity to be of service and it is very rewarding to hear of your fantastic experience. All the best - Conroy Removals

"Overall a good experience"

Review for Moving to NZ submitted on 20/03/2017
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Overall a good experience however could improve your customer service. We received emails updating us on where our goods were which was great but once they arrived in CHCH we had no contact. I rang and asked for an approximate delivery date - was told they would find out and let me know - never heard back. I emailed and asked the same question - never heard back. I rang and left a message for Simon - again no response. Then I get a phone call at 9am saying "We will be there at 3pm today" luckily we were home.  

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