Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"This is the fourth time I have used Conroy's"
4 Stars
The 79 boxes arrived safely in Wellingt6on. Two were split but not badly and no contents damaged.
3 Stars
Apart from being late and going to wrong address the move itself was good.
"went without a hitch"
The removal on 16 April was of our fridge and washing machine. The fridge was slightly marked during the move and when placing it in it's new position some marking occurred to the wall adjacent to the new location. Not enough damage to warrant a claim. The remainder of our goods were removed on 17 April and went without a hitch. I appreciated that the movers called for back up rather than attempt to move a piano by themselves with the risk of damage.
5 Stars
5 Stars
"Really great crew!"
Really great crew!
"Overall, it has been a good experience, thank you!"
I had an issue on the insurance. Your options indicate that I do not have to take your storage insurance, however when I opted out, it meant that my longhaul insurance was automatically cancelled by ending at the 1st point of stopping, which is AKL and not the end destination. This seems inorrect, confusing and missleading, who would pay nearly a $1000.00 insurance to have your goods transported a few kms! Nick, your AKL manager was kind enough to have sorted this for me.
We really enjoyed Enoka and Una who loaded our goods, however the very last row of goods packed was a box marked with crockery (marked fragile) and at the bottom and everything else was loaded on top of this box. I took a picture just before Enoka closed the door and saw this on the photograph, so I do not expect much will be in one piece when we get to the other side. Lastly, I would have expected the seal of the container to be placed on the doors in my presence and not when the guys get back to your AKL depot.
Overall, it has been a good experience, thank you!
"Thanks very much"
Great friendly team who communicated well right from the quoting,planning & throught to the whole move.
The packers & movers worked hard & nothing at all was a problem at all & the team were always happy to accomodate anything we required.
Thanks very much & we wil definately recommend your services to others.
Mike
"a few recommendations"
Just a few recommendations. We think that the customer is asked to sign the form too early for confirmation that all their goods have arrived in good condition. How do you know nothing is broken in the many boxes, yet to be unpacked? We did find a few items broken after unpacking them. Some delicate items not packed as well as expected.
This is the fourth time I have used Conroy's and as always am very happy with the service. Unfortunately the truck was too big to enter the premises which made it more time consuming to load. It was recommended that in future such a job could be scoped prior to the date to ensure ease of access. The two removal men (Trevor and Cody) were excellent - polite, obliging and very careful with the handling and stacking of the effects.