Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional
Efficient
Very happy with the service from Russell, Ollie and Clint. Lots of laughs but efficient and great to deal with. The delivery went well and prompt too.
Very happy
Your staff at every interaction were great. They seemed to work well as a team, had fun, but were at all times professional and very pleasant to deal with. We're very happy with your service.
Here is the corrected version:
Please carry the items gently and take off your shoes when you step into the house. It looked rough. overall, thank you anyway
Customer service was excellent. My disappointment is that I specifically pointed out two pieces of furniture (a pair of chairs and a kauri dining room table) that needed special packing for protection. This was ignored - and consequently the two chairs were badly chipped and a castor wheel on the kauri table snapped off.
Excellent Service
Convoy provided an excellent service with my move from New Zealand to the UK. The process was explained to me & I was able to change my pickup date with ease, I was able to track my shipment & could see when it was nearing the UK. My boxes arrived with no damage to the items. I would also like to Thank Penny for her quick responce to my emails & keeping me up to date with progress.
Very nice people to work with, quick and tidy work habits. Will use Conroys again on any move in the future.
Great
Great communication, clear process defined. Easy instruction and follow through.
Thank you
We had our furniture stored in a container for 11 months and were very happy with the booking communication and even when our circumstances changed Conroys handled things professionally. On delivery we discovered some items such as wooden furniture scratched, hi fi speakers marked & garden statues damaged. These items could have been wrapped better or it may have occurred in transit over bumpy roads. However we were impressed by the 3 guys who delivered our possessions which they handled with great care especially getting items through doorways. They were friendly & worked well as a team. A big thank you.
Recommend
As far as we are concerned, every aspect of our moving experience with Conroys was amazing. Right from the very beginning when we reached out to Conroy's and enquired about moving some personal belongings to Australia, to the pickup, removal, and delivery, Conroy's made everything so easy. We were particularly impressed with their communication throughout the whole process. We did the packing ourselves and Conroy's shrink-wrapped each of our totes before shipping them over. From the time they picked our stuff up in NZ to the day it was delivered to our house in Australia, it took about 5 weeks. Should we do another big move, we will definitely be using Conroy's again and we will recommend them to friends and family.
Staff in Nelaon for the uplift and staff in Christchurch was super profesional and very friendly made the move stress free for us!!