Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
Fast, efficient, competent movers. Our items were packed up in super quick time, and delivered on time the next day. No damage. The guys made the whole experience hassle free.
4 Stars
Lynn Douglas was excellent and very responsive to my emails. If I was rating based on her service alone, then Conroy would receive 5 Star.
However, the delivery team scratch the newly polished native timber floor in at least two seperate locations. The team also left with work uncomplete due to another delivery in the afternoon. There are also 4 single sofa legs missing, which we are still liaising with Conroy to find. We have now emptied some boxes and will need to liaise with Conroy for another day to pick up these boxes.
"Couldn't fault them"
In both Sydney and at Foxton Beach your staff were friendly and efficient. Couldn't fault them. Thanks!
5 Stars
1 Star
Missing items.
Vehicle wouldn’t start as it had no fuel
5 Stars
Some packing needs attention to detail due to the fact when we were unpacking we broke a couple of things as the paper was wrapped losely with 1 rould of paper.
When re using boxes they need to make sure that all the old details are not still showing. This would help getting things placed in the correct toom at new address.
2 Stars
I thought the guys that came and did the work where very nice, but I felt that they were very slow, as if they where told to drag the job out to get 3 hours. I certainly do not believe that the job needed to be 3.75 hours. At one stage I had to go back to the old house, as they had left their trolleys behind. I have been charged $412.50 for this move and as I am aware that I have been given a very good rate, I am not at all happy with the speed in which they moved and was constantly looking at my watch. Before I paid this account, I would like this looked into.
3 Stars
Over all a great service, thank you. The moving staff were great and responded to my exacting packing instructions very well. The communication between office and moving staff is poor, some of the required packing materials never eventuated and I ended up packing and transporting some of the more precious items as a result, in fact I used a whole roll of my own bubble wrap ($80 worth). Also the moving staff where late arriving as they went to the wrong destination.
My finial problem is there is still one missing outdoor planter pot - Morris and James 800cm high, turquoise - it definietly went into the truck with 2 little ones which arrived but this one hasnt, I have talked to Hastings about this and not heard back.
5 Stars
Conroy's removers were efficient, respectful and careful and the removal charge was good value for money. I recommend them.
The team that delivered my items were very friendly and efficient and I was very happy and impressed with their professionalism.