Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersToo Much Damage
Excellent Team
Excellent team arrived and delivered my baby grand piano, put it together etc.
Did a great job.having said that the piano stool was left behind at the former owners property.I did call and let the team know so imagine it will arrive once we are all back to work.
Many thanks
5 Stars
5 Stars
Delivered on Time
Only one item damaged ,somewhere in transit, and it was the one marked Fragile. The car was unloaded at the Mangere Depot,left in a very dusty/dirty area with its windows down. The outside washes ok, but the inside is not so funny . This probably only occured because the staff did not understand the basic electronics behind the electronic key. The key was left in the car. Result . The computer closes down and its not possible to even put up the windows.Goods were delivered on time and staff at all stages of clearance were most helpful
Very Good Services
Very good services and friendly team.
5 Stars
"Very poor performance"
Very poor performance, was late on delivery and a lack of communications, no one called me to say they were running late so i was waiting around for a couple hours. I paid for a door to door service but with all the mucking around and excuses from conroy i ended up just doing most of the unpacking myself. Would not use conroy again.
Oil on the Carpet
Very poor communication in New Zealand but Jamee in Australia was excellent. It was difficult to find out anything from the Napier office . Also the delivery staff got oil all over the new carpet and things were broken
4 Stars
"made the most stressful time of our lives much easier!"
Monica and Rachel in the Napier office were fantastic! After the poor service we had recieved from another NZ company when we moved to the UK earlier in the year i was so pleasantly surprised at how efficient and friendly the team at Conroys were! Even the delivery team made us feel at ease and treated our home items with respect.
Thanks heaps, you made the most stressful time of our lives much easier!
Samantha and Matthew
Rude Dispatch Guy
Most was great. Napier office and Christchurch office great. Dispatch guy at Christchurch was rude. Office had put on my papers after 4pm or a sat delivery as I worked. Rang on the Monday 18th to see if there was a time or date and got told Tues 8am said I would be working and got told it's then or after new year That's it.
After inspecting all our items, there are chips and scratches on everything - while I understand some of this is unavoidable, the shear volume and consistency of damage is quite ridiculous