Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"have always gone above & beyond to get the job done"
I'd like to acknowledge the staff who moved me on Sat 19th: Paul, Daniel and Tana including the 2x local men who helped Paul on Monday 21st; and the excellent job they did. I have used Conroy's before and the moving staff have always gone above & beyond to get the job done.
5 Stars
I was especially pleased with the men who moved my furnishings. They were skilled, efficient, with a great attitude about their work -- I thought they were stars. The people I spoke with by phone were great, too.
The only thing I would have changed is that I needed them there earlier because of the size and amount of my furniture; by the time they finished it had been dark quite a while and there wasn't sufficient lighting to see. It was dangerous for them, and for my furnishings -- but still they didn't complain.
"From start to finish I was impressed"
From start to finish I was impressed with Conroy. They explained in detail the shipping procedure, gave a very competitive quote, arrived promptly to do an expert careful pack of my few pieces of furniture and continued to inform me by email every step of the way until the items were delivered to my Auckland address. I would not hesitate to use Conroy for a future shipment or a whole house move overseas.
5 Stars
Customer service in the lead up to delivery was incredibly responsive and really easy to deal with. Delivery guys on the day were really friendly and helpful. Not one thing broken or damaged.
"we felt the service was great value for money"
The 3 man crew arrived on time and were friendly helpful and efficient. Although it was only a short trip nothing was damaged due to the way things were expertly packed in the truck. From the booking procedure through to the final delivery, we felt the service was great value for money.
4 Stars
Office and organisation staff were very helpful, had good communication and were very good at assisting with all the paperwork and pre-packaging information I needed to know. The pickup end delivery men were several hours late putting everyone under pressure and, as a result of rushing, an item of furniture was damaged. When our furniture arrived, a bar stool was missing also and was not found. A claim was put in for these items and this was process was handled efficiently and with relative ease. Despite these mishaps, I would recommend Conroys.
5 Stars
"great service"
Really great service, I was the receiver of the delivery. Really good and regular communication.
Many thanks, Frances
Overall found the service from the time our belongings to delivery was excellent as I was informed about the progress regularly and if I made contact was always responded to in a timely manner. Thank you for ensuring everything arrived safely with nil damage. Must appreciated.