Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Great customer service"
5 Stars
"made it so much easier"
We have done this move several times now (ugh!) USA-NZ-USA-NZ however Conroy have made it so much easier. Right from the US end with the moving company there, Truckin' Movers to the Conroy part at this end. We felt in the loop all the time. Even though our container ended up going to another port in NZ we were told promptly and were able to adjust. We had great communication about where our contain was when it arrived in NZ and the predicted delivery day was right on schedule.
On the day the team of movers were outstanding. There were about 5 staff people in total that came around and they all went above and beyond. What made it even better was they not only brought boxes and furniture to the right room but they even unpacked and assembled and installed the larger items (Double bed, baby crib, fridge...) We weren't expecting that. Even an antique china cabinet came across the ocean successfully.
We moved a lot of outdoor sport equipment (bicycles, kayaks). The kayaks travelled well including some of which are very long, easily damaged and VERY expensive. The team delivered those later in the day and 1 kayak inparticular was well packed at the USA end that it survived the trip no problem. Which wasn't the case last time, with another moving company.
So, well done Conroy & Truckin' Movers. We are very satisfied.
"treated our belongings as they would their own"
From the time I contacted Colin Bond at Conroy's for a quote to the last box being carried into my new property it has been a totally painless exercise. From Derek who visited and provided the initial quote to Adam, Jackson and the packing crew, all were polite informative and willing to help with any questions or concerns. They treated our belongings as they would their own and when it came to the unload we were lucky to have Adam and Jackson again who again were impressive represetatives of your company.
"thank you for the safe arrival of my goods"
I just wanted to say thank you for the safe arrival of my goods. Everything arrived intact & yr delivery guys were fantastic very pleasant & great spirits. I would definitely use Conroy's again & I will recommend you to others. Thank you again Mr V.
"special thank you to the two young men"
Just want to say a special thank you to the two young men that handled our move they were excellent
"Comes down to individuals who made it a good service"
Comes down to individuals who made it a good service. The guy I liaised with in Auckland when the pick up guys were 4 hours late and no communication. Also delivery of my household arrived a day late, but again Mark in chch was good to liaise with, and Brian who delivered my household. He was great. Friendly helpful careful with household items and placed them in rooms as directed. Overall a good honest service with some really good employees who deserved mention for their hard work and customer service. First hold-up was due to a tyre blowout. Second hold-up was due to another order being packed in front of my household in the truck.
"made a stressful day so much easier"
The driver Daniel and assistant were so helpful and made a stressful day so much easier
5 Stars
"professional and friendly"
From the first contact on the phone to the last piece of funriture unloaded you have been professional and friendly - well done.
3 Stars
"Terrible move"
Terrible move - multiple items not packed up, ended up requiring a whole day off work following the move to chase up and get relocation finished. Very disappointed.
Great customer service and fast move